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Cyberark Team Lead Service Reliability Engineering 
United States 
421398399

15.08.2024

Responsibilities:

  • Scale, manage and build a high velocity, high-impact team within a Global Cloud Engineering organization
  • Key responsibility for the reliability and performance of our 24x7x365 mission critical services and systems.
  • Drive the objectives associated with Incident/Problem Management; such as customer communication and Root Cause Analysis reports.
  • Ensure the overall success of Infrastructure Automation Engineer-centric operations within CyberArk.
  • Provide team leadership to team responsible for infrastructure architecture, scaling its capacity to meet the demands, optimize performance/cost, and overall compliance.
  • Provide direction around operational process, tooling, visibility, and other business-aligned initiatives.
  • Provide team utilization reports for visibility into the team’s performance and resource availability
  • Ensure cloud-based architectures meet availability and recoverability requirements
  • Deep understanding of the latest tech solutions, trends, and ability to dive into the details of the architecture as needed.
  • Provide coaching and career development to team members and build trust
  • Work with the Team Leads within the group to identify areas of improvement, prepare architecture road maps, and advocate to the Product Management group.
Qualifications
  • B.S. in Computer Science or equivalent experience
  • Ability to think and lead at a high level, but also capable of working hands on
  • Minimum 3 year of leading technical teams
  • Minimum of 5 years of experience with systems engineering and software development
  • Solid understanding/experience of web services, databases and relating infrastructure/architectures
  • Excellent Troubleshooting Skills
  • Experience supporting enterprise-level SaaS products
  • Prior experience with SCRUM/Agile methodologies Proven ability to effectively work with cross-functional teams.
  • Security Experience a plus
  • Hands on experience in AWS

The salary range for this position is $140,000 – $200,000/year, plus commissions or discretionary bonus, which will be based on the employee’s performance. Base pay may also vary considerably depending on job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits.