Presents technical training in house and at customer sites, focusing on specialized / customized courses; requires both domestic and international travel; manages classroom/lab activities to assure fulfillment of course objectives; presents and practices safety per procedure; may train during off shift and/or weekends as assigned.
Maintains product technical knowledge sufficient to prepare and present defined product courses; disseminates new information to staff; may complete certification on multiple platforms and/or processes to include safety modules; actively certifies others; establishes new certification requirements.
Utilizes Technical Publications and System Business Units to improve technical documentation efficiencies; creates and augments documentation to fill gaps in released materials; evaluates instructor performance; trains others in standard course developmentprocess/InstructionalSystem Design (ISD); responsible for course design approval.
Provides technical expertise and troubleshooting skills to assist with system repairs; ensures system functionality can support course objectives; ensures all safety retrofits are installed on the training systems.
Demonstrates knowledge and understanding of the technical training organization and operations and the AGS organization; informs customers of additional technical training courses/products available; assists in building customer relationships and selling technical training related products; provides input on customer issues/needs to determine future training opportunities.
Provides coaching and leadership to other instructors; serves as mentor to less senior instructors for class delivery, technical development and certification; anticipates, prevents and resolves customer satisfaction issues.
Manages multiple projects of diverse scope and complexity; directs project team members.
Alpha Site support to Engineering in house or on an engineering tool provides review of ECO's; communication to the field.
Supports GPS in the generation of docs.
Develop new procedures and Best Known Methods.
First chamber Build. Work with Engineering and Manufacturing; participate on New Product final test.
Develop technical materials.
Observe technical activities to determine operating procedure and detail.
Interview personnel to become familiar with products & methods.
Study tech docs to integrate a technology, operating procedure, production sequence and detail.
Review published materials and recommends revisions.
Communicates with BUs to obtain current product information for courses updates; represents technical training organization at divisional meetings.
Minimum Qualifications
2+ years above experience ofPDC (SEMVision or ProVision experience is preferred). Tool hands-on experience is preferred. (Job scope and job grade may be adjusted according to candidate's mature level)
Need to be flexible on business travel. Travel Rate: 20%~30%