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JPMorgan Business Assistant 
United Kingdom, England, London 
416970228

07.09.2024

Core Responsibilities:

  • Advanced, proactive diary management; to include internal/external meetings, conference calls, and ability to support orchestration of Off-Sites/Town Halls/Skip-Levels
  • Partner with relevant groups to execute travel and entertainment booking and enable expense processing within policy - Escalates and enforces all CIB/Firmwide T&E policies with their team including receipt requirements and timely handover of required information
  • Internal and external client handling to include client facing interaction and co-ordination of department scheduling & transactional activity
  • Partner with relevant groups to enable expense processing - Escalates and enforces all CIB/Firmwide T&E policies with their team including receipt requirements and timely handover of required information
  • Ability to face off to wider support groups and partner with Business Management and other key business stakeholders cross LoB
  • Ability to utilise internal systems, complete accurate data entry, produce reporting and collate information as required
  • Oversight for distro lists, technology usage and other administrational housekeeping
  • Become integral part of business, understand changeable group priorities and business expectation
  • Partnership with assistants cross LoB to provide coverage as required
  • Additional involvement in PPT, projects and training for the right candidate subject to performance

Essential Skills/experience:

  • Professional client handling, ability to build and maintain business relationships
  • Full competency in diary management, can apply good judgment and understand competing priorities
  • Strong, executive communication style both written and verbal
  • Experience of effectively arranging travel, production of accurate itineraries, plan B & C, able to navigate systems well and apply good judgment on how to optimise travellers time and business costs
  • Can demonstrate pro-activity and ownership within the role
  • High level technical capabilities
  • Strong awareness of expense systems and cost control initiatives e.g., can champion expense policy
  • Polished, professional approach, calm and composed manner, ability to work in a pressured environment and partner effectively across different hierarchies
  • Exhibits a positive, common sense approach and can drive forward seniors schedule for efficient time management
  • Is flexible, willing, and receptive to change
  • Has a high level of attention to detail and delivers high quality results
  • Understands the culture of an Investment Bank and can quickly grasp the political landscape and key people within the organisation
  • Is a strong team player and solution orientated
  • Has potential to act as a role model to peers
  • Stays current with all CIB/Firmwide Policies and can comfortably ensure those they support understand how to adhere to same. Will escalate concerns or issues