Applied Materials Senior Manager Site Operations Services 

United States, California 

415303460

Senior Manager, Site Operations and Services (Global Workplace & Infrastructure)

The technologies we create are the foundational building blocks of the future. Our systems make semiconductor devices, called chips—"the brains" of the electronics used in almost every aspect of our lives. The promise of new and exciting applications, transforming industries such as consumer electronics, transportation, communications, healthcare, and supercomputing/AI, are enabled by advances in semiconductor and display technology.

The role will manage a team of approximately six direct reports and will have responsibilities for both hard and soft services, including but not limited to operations, repairs and maintenance of all HQ buildings, implementing Critical spare parts program and all activities as required for running transportation, janitorial, lobby management, events, move coordination, food programs, café services and rest of the other soft services. This role will be responsible to introduce engagement model with our point of contacts and introduce concepts of proactive management of services and customer relationship management.

Key Responsibilities

The Senior Manager, site operations and workplace services will:

• Be responsible for the maintenance and repairs of all facilities buildings at Santa Clara HQ campus, acting as the primary contact for emergency situations. Additionally, the Senior Manager, workplace services will assess and consider the safety of our employees, the security of our assets and the service to our members. This position will coordinate outside contractors or vendors for various services.

• Oversees operational systems, processes, and infrastructure while looking for continuous improvement opportunities.

• Guide, mentor and direct the team to achieve cost efficient and process efficient solutions.

• Deep knowledge of HVAC systems.

• Good understanding of Building code and OSHA regulations.

• Anticipates and tracks operational and tactical risks and providing strategic solutions.

• Manages day to day business of the operations department while balancing the responsibilities of various business units such as business analysis, vendor, and risk management.

• Establishes and maintains credible, professional relationships with clients, internal business lines, and external vendors.

• Develop, in partnership with the regions, a framework for all employee services.

• Drive creative initiatives to enhance employee experience to facilitate back to work.

• Participate in the selection, contract negotiations, and onboarding of key consultants, particularly soft services, transportation, food companies, reception services, etc.

• Create an engagement model to be the face of the GWI function.

• Oversee budget creation and monitor the spend.

• Monitor operations performance through a regular review rhythm to enable near real-time knowledge of health of the operations, risks, and help needed.

• Ensure that the prescribed quality and financial control measures are implemented and maintained throughout fiscal year.

• Create a feedback/survey mechanism to drive improvements and end user satisfaction.

Experience in the semiconductor or similarly technically complex industry and/or hospitality industry.

Strong executive presence with an ability to communicate with and effectively influence senior leaders.

Experience with contract development, administration, and invoicing.

Experience selecting, developing, and managing providers for transportation system, food program, recreation set up, lobby engagement model, janitorial services, events and meetings planning

To Succeed in this Role Requires:

Ability to bring strategic insights to an operation that drives improved performance in complex environments.

Drive to discover new ways to solve problems and influence others to commit to change.

Excellent organizational and interpersonal skills.

Bachelor's Degree (Required)

7 - 10 Years

Full time

Assignee / Regular

$158,500.00 - $218,000.00