Honeywell Sr Cust Exp Specialist day/night shifts Hybrid 

Romania 

413709007

We have an opportunity for a to join us at
, in Bucharest, where you will be responsible in process a wide variety of maintenance related activities between Honeywell and customers, analyses and take the necessary steps to resolve disputes and creating project structures.

Maintains acceptable call evaluation requirement, KPIs & VOC

Actively participates in departmental activities and initiatives including self help

Provides coverage for Technical Support Helpdesk phone & e-mail.

Key skills and qualifications:

High School Diploma, or equivalent. Some experience in the field.

English – advanced level

Microsoft office

Previous experience in a technical support environment;

Previous Salesforce experience

Our offer:

Competitive Salary regularly increased based on your performance;

Market-leading Sales performance incentive rewarding your individual achievements;

Enjoy 25 vacation days per year, plus extra days off for life's special events

We provide meal vouchers;

Flexible benefits basket with monthly budget allocated (top up medical insurance, life insurance, pension, vacation/ cultural/ fuel vouchers);

Christmas and Easter bonuses;

Recognition & referral bonus programs;

Comprehensive induction, ongoing training and development to set you up for success;

In-house and external learning platforms (Udemy) to continue to expand your skills;

Global employee networks to help you connect and grow;

Access Integrity line - Any workplace issues or violations that need to be raised in good faith, can be communicated in a safe, private and confidential environment;

Frequent Employee Engagement activities fostering an inclusive and diverse work environment;

3 + 2 hybrid work arrangement to support your work-life balance;

Flexible working hours;

Fresh fruit days in the office.

• JOB ID: HRD234273
• Category: Customer Experience
• Location: 3 George Constantinescu,,Upground building, 5th floor (entrance A) District 2,Bucharest,BUCURESTI,020339,Romania
• Nonexempt