SAP Senior Process Consultant - E2E Partner & Ecosystem 

India, Karnataka, Bengaluru 

411707589

What you'll do:

• Analyze and align business requirements for new and existing business models with all relevant Stakeholders like PES, Deal Execution, Demand Management, O2I and Office of Ethics and Compliance
• Document Processes, Requirements and User Stories for prioritization and handover to Delivery Teams
• Define success measures and KPIs for new commercial models and related processes
• Monitor and measure the effectiveness of implemented processes and make adjustments as necessary.
• Analyse current business processes to identify inefficiencies and areas for improvement.
• Develop and maintain process documentation in Signavio
• Provide training and support to employees on new processes and best practices.
• Ensure compliance with relevant policies and SAP standards.

What you bring:

We are looking for an individual with distinctive academic credentials, strategic thinking, superior problem-solving skills, and a strong professional track record of results. In addition, we place high value on relevant personal qualities: resourcefulness, results-orientation, high energy, empathy, and self-confidence while being a team player.

• Experience with process improvement methodologies such as Lean, Six Sigma, or BPM
• Strong process understanding and proven track record in successful design and alignment of process standardization and simplification across multiple organizations and systems
• Knowledge of SAP’s Partner Commercial models and the related sales process and system landscape (Harmony)
• Excellent analytical skills, i.e., being able to grasp and structure complex problems and perform conceptual work
• Excellent communication and interpersonal skills
• Proficiency in process mapping and documentation tools
• Preferred master’s degree in business administration, computer science, or related field
• Experience in collaborating with various cultures across multiple time-zones

WORK EXPERIENCE

• 5+ years of professional experience, preferably with SAP
• 5+ years of experience in cloud content or operations is useful, but not a prerequisite
• Experience in a cross-functional service provider environment like Operations, Consulting, Development, or related field
• Experience in day-to-day interaction with multiple stakeholders across various time-zones and driving initiatives across board areas
• Knowledge and experience with SAP cloud portfolio, sales and post sales processes, and customer cloud operation
• Broad understanding of SAP’s strategy, organizational structure, and SAP solutions
• Ideally experience in operations of one or more cloud products
• Knowledge of ITIL support processes as well as CRM processes and systems are a plus

The position can also be filled as part time position.

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