SAP BTP Customer Success Partner- West 

United States, California 

408928630

USA (

In this role, you would drive value realization for our customers. You will proactively engage customers post-sale to ensure they get maximum value from their SAP Business Technology Platform Cloud Solutions. You can understand the big picture and assist with escalations or critical situations management. You will be the technical trusted advisor providing “To-Be” solution vision workshops, best practices, VIP webinars, and driving Re-platforming discussions with Customers. You have a focus on maintaining retention as you will manage the customer renewal process including full execution of the entire opportunity-to-win cycle (including CRM, pricing, rev rec, legal, forecasting, etc.). You'll use your relationship building skills to build a network of colleagues and customer-facing personnel to support your assigned accounts such as Account Executives, Product Management, Support, Deals Desk, Implementation Services, Partners, etc.

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San Jose
Palo Alto