Artlist Account Manager 

Israel, Tel Aviv District, Tel Aviv-Yafo 

406657935

We do this by giving them the best music, footage, sound effects, and editing software around. We also revolutionized the industry with a radical new music licensing model that has since become the global standard.

Our Products:

: a cutting-edge developer of video, VFX, and image editing software

Wake up for this:

• Managing a portfolio of assigned accounts
• Proactively leading all client renewal and upsell activities
• Develop trusted advisor relationships with key accounts, customer stakeholders
• Showcase Artlist's value proposition aligned to the clients’ creative business needs
• Keep regular customer engagement and touchpoints to gain feedback and check-in
• Accountable for performance forecasts for renewals and upsells
• Maintain an accurate CRM and individual pipelines
• Collaborate with sales teams to ensure smooth handovers and a great client experience
• Handle technical or commercial challenges and escalation processes
• Work with Artlist Content teams to deliver added value to clients wherever possible

The ideal candidate has:

• A winning mindset, positive attitude, and likes to take ownership for business initiatives and tasks
• Ability to multitask client day-to-day activities and larger Account Management initiatives.
• Min. 1-2 years of Account Management experience dealing with renewals and upsells
• Excellent knowledge of account management practices, portfolios creation, renewal tracking - must
• Proficiency in presentation building and CRM software processes (Salesforce, )
• Ability to manage worldwide accounts (EMEA, APAC, US)
• Languages: English (native level or equivalent) - must
• Excellent communication skills - verbal and written - must
• Additional language (a big bonus!!)
• Knowledge of the creative / digital agency ecosystem (a bonus!!)