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Honeywell Field Service Manager - PFI Contract United States 405267299
23.09.2024
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Field Service Leader responsibilities
- Apply your leadership skills to improve team performance.
- Ensure engagement in new opportunities for market penetration, team deployment, and sales growth.
- Champion Client retention ensuring contract renewal opportunities are managed effectively
- Liaise with multiple factions to help prevent and resolve Client problems and explore additional revenue-generating opportunities.
- Achieve working capital targets by resolving debt issues on time and ensure cash collection targets are met
- Drive and improve metric reporting procedures and own financial metrics, targets and budgets.
- Lead quick and effective closure of any improvement opportunities.
- Define team expectations and communicate those to stakeholders.
- Act as mentor to train and develop future managers. Drive business growth by enabling and leading a highly-effective team.
- Help Honeywell be the Client 's top choice by improving upon the Client & Product Support function.
- Utilize your knowledge of Honeywell products to build a team focused on innovation and Client satisfaction.
- Drive the remote connection and analytics of data for your contracts, while ensuring cybre security is in place.
We Value
- 5yrs experience in relevant or adjacent capacity/role
- Experience in managing PFI contracts.
- Health & Safety accreditation
- Management experience in progressive roles required with budget management, capacity planning, project management, managing third party contractors, Life Cycles.
- Organisational transformation
- Leadership and change management skills / capability
- Strong customer service ethic
- Ability to prioritise tasks
- Effective PC skills in a windows operating environment.
- Excellent written and interpersonal communication skills in English
- Ability to communicate to all levels of the organization.
- Flexibility and adaptability to deal effectively with change in a positive manner.
- Strong project management and organizational skills
- Proven Supplier management and development
- Attention to detail
- Balance strategic approach with rigorous operational execution
- Manage through complexity & ambiguity to successfully deliver results
- Resilience to over-come challenges & not be distracted from meeting the over-arching objective.
- Engage at senior leadership level & also motivate team on ground
- Absolute passion for Hard service FM with experience & ability to manage with limited guidance
Qualifications
Have an understanding of P+L and life cycle budget
Good track record of hitting KPI’s and forecasts
Previous experience in a client facing role and managing larger accounts
Being from a BMSE or fire background with some cybersecurity knowledge would be preferred
We offer
A culture that fosters inclusion, diversity and innovation
Market specific training and on-going personal development
Competitive Salary and benefits
If this is your dream role, then we'd love to hear from you.
- JOB ID: HRD243398
- Category: Customer Experience
- Location: Worthington House, The Towers,Busn Park,856 Wilmslow Rd.,Didsbury,GREATER MANCHESTER,M20 2HY,United Kingdom
- Exempt
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