Adidas RETAIL TRAINING MANAGER 

Netherlands, North Holland, Amsterdam 

405026727

What you'll do:

• Deliver engaging training sessions live or virtually, using interactive and hands-on techniques
• Support new employee onboarding by leading training on brand, product and customer service standards
• Lead the rollout of training programs across retail locations, ensuring consistency and impact
• Track training effectiveness and adapt based on feedback and performance metrics
• Identify learning needs through store visits, performance data and feedback
• Spend 40% of working week with store teams (across South East Europe countries - travel expected), role modeling customer service, observing team’s behavior and providing feedback or coaching
• Mentor in-store trainers, providing coaching and development to strengthen local training capabilities
• Partner with store managers and district leads to align learning programs with business priorities
• Promote a culture of learning by engaging store teams, recognizing top performers and fostering motivation
• Drive digital learning through adidas learning platforms available to store teams

Skills you'll need:

• 3+ years of experience in retail, ideally within fashion, footwear, or FMCG, with a training or development focus Bachelor’s degree in Learning & Development, Business, HR or related field—or equivalent experience
• Strong facilitation and communication skills with the ability to inspire and motivate learners
• Hands-on experience developing and delivering practical training content for a retail environment
• Knowledge of retail operations, customer service standards and sales techniques
• Comfortable working independently and collaboratively in a fast-paced, changing environment
• Experience using learning tools (e.g., LMS, e-learning modules) is a plus
• Fluent in English, Greek/Romanian language is a bonus
• Driving license B

Life at adidas:

• Competitive compensation
• Annual bonus
• Private Life & Health insurance
• Hybrid working model
• Monthly meal tickets
• Company car and fuel allowance
• Employee discount on adidas products
• Premium gym discount
• Company laptop & mobile phone
• Free access to learning platform
• Pension plan eligibility
• Employee Assistance Program (personal counseling on variety of topics)