Unity Director Customer Success Business Intelligence BI 

United States, California, San Francisco 

40396938

What you'll be doing

• Lead the Customer Success BI function end-to-end, including strategy, execution, and stakeholder management across product, sales, and marketing.
• Partner with executive leadership to define KPIs, dashboards, and data models that guide business decisions and measure success.
• Drive analytical insights, and build and maintain scalable BI infrastructure in partnership with data engineering (Looker, Tableau, SQL, dbt, Snowflake, etc.).
• Lead cross-functional initiatives to support business planning, and develop processes for data governance, quality assurance, and self-serve analytics.
• Manage and grow a high-performing team of analysts and BI developers.
• Stay ahead of AdTech and analytics trends, bringing innovation into our analytics capabilities.

What we're looking for

• 8+ years of experience in business intelligence, data analytics, or data strategy — with at least 3+ years in a people management or team leadership role.
• Prior experience in AdTech, MarTech, programmatic advertising, or digital media is required.
• Proficient in SQL and experience with BI tools like Looker, Tableau, Power BI, or Mode.
• Experience working with large data sets and modern data stacks (e.g., Snowflake, dbt, Redshift).
• Excellent communication and storytelling skills — ability to influence non-technical stakeholders with data.
• Proven ability to manage multiple stakeholders and deliver high-impact, insight-driven projects

You might also have

• Familiarity with core games industry vernacular and business processes.
• MBA or advanced degree in analytics, data science, or business is a plus.

Additional information

• International relocation support is not available for this position.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

Gross pay hourly$164,700—$298,558 USD