NetApp Sales Ops Program Mgr 

United States, California, San Jose 

401282313

• Must be analytical, with sound decision-making skills
• Excellent verbal, presentation and written communication skills
• Proficient with financial metrics used in Deal economics analysis
• Attention to detail with the ability to understand the big picture
• Demonstrate good judgment in solving problems as well as identifying problems in advance, and proposing solutions; skilled in issue/risk management
• Personable, professional, solid business acumen, ability to both partner with and lead individuals from cross-functional teams and interact effectively with all levels in the organization
• Hard-working, ambitious and resilient; proactive, with a sense of urgency
• Confident self-starter, able to work in an ambiguous environment where the overall process is evolving
• Ability to prioritize and manage deal activity to meet customer and/or sales deadlines

Key Responsibilities:
Serve as a trusted advisor and partner to Field Sales Management on pricing, deal construction and business terms to support the sales effort in key accounts
Serve as point for Sales and Area/Geo Deal teams by overseeing the key stages in the process:

• Opportunity identification/assessment: Proposal scope, key issues and assigning owners, early risk assessment, critical dates/milestones, go forward process and approval levels including Enterprise Agreements.
• Deal or Contract Pricing structure: Issue resolution, risk mitigation, optimizing economics/ margin strategy, financial and legal compliance with internal processes/policies, completion of summary material
• Prioritization and Tracking: Deal pipeline management, weekly status calls, documenting outcomes, reporting out to Area Sales Management
• Review and approval: Up through the necessary organization levels based on deal economics, complexity, non-standard business terms, etc.
• Process Improvement: Help the North America team establish policies and best practices. Partner with Sales, Management and cross-functional groups to identify opportunities to streamline and improve the overall Business Desk and Deal Enablement processes. Support Area communication/training regarding processes, deal review triggers, etc.

Responsibility and Interaction:

Responsibility:
- The tasks this individual is responsible are often unstructured and the issues addressed are less defined requiring new perspectives and creative approaches.
- This individual will apply attained experiences and knowledge in solving problems that are complex in scope requiring in-depth evaluation.
- Demonstrate good judgment in solving problems as well as identifying problems in advance, and proposing solutions.

- A minimum of 12 years of experience is required.
- A BS/BA Degree is required, MBA a plus