Palo Alto Sr Business Systems Analyst Worldwide Operations 

United States, California 

399637843

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

You’ll be instrumental in driving digital transformation, streamlining operations, and introducing innovative solutions, leveraging automation, analytics, and AI technologies to elevate operational excellence.

As a Sr. Business Systems Analyst, you’ll partner closely with business stakeholders and IT teams to identify opportunities for process improvements, define functional requirements, and implement scalable systems solutions. You'll play a key role in shaping operational strategy and delivering value across business units.

Process & Systems Implementation

• Collaborate with global business teams to identify operational gaps and define functional requirements.
• Translate business needs into clear, actionable technical specifications.
• Lead the implementation of new tools and processes; ensure alignment with business goals.
• Drive adoption of new systems, including training, documentation, and stakeholder engagement.
• Develop and re-engineer business processes to increase automation, reduce redundancy, and enhance scalability.

AI & Innovation

• Identify and prioritize opportunities to integrate AI/ML into operational workflows (e.g., demand forecasting, anomaly detection, intelligent procurement).
• Work with data science teams to develop and validate AI models that improve operational performance.
• Design and execute Proofs-of-Concept (POC) for AI-driven solutions in supply chain and order management.
• Leverage automation tools (RPA, workflow orchestration) to drive efficiency.

Cross-Functional Collaboration

• Partner with WW Operations teams (Planning, Fulfillment, Trade, Quality, etc.) to design and implement end-to-end solutions.
• Act as a liaison between business stakeholders and IT to ensure seamless delivery.
• Collaborate with product, data, and engineering teams to ensure solution scalability and integration.

Project & Change Management

• Manage multiple concurrent business enablement initiatives from concept to deployment.
• Facilitate change management strategies including communication plans, training, and adoption metrics.
• Lead user acceptance testing (UAT), define success criteria, and ensure post-launch support.

Strategic Analysis & Continuous Improvement

• Perform business case development, cost-benefit analysis, and impact assessments for proposed solutions.
• Analyze large datasets to identify trends, issues, and opportunities for operational improvement.
• Contribute to the roadmap for business systems architecture and digital transformation.

Your Experience

• 8–10 years of experience in business systems analysis, operations, or project management.
• Proven track record working with Supply Chain, Trade, Logistics, and Fulfillment functions.
• Deep experience with SAP, SteelBrick CPQ, and integration to cloud provisioning.
• Strong knowledge of business systems architecture, ERP, and SaaS platforms.
• Experience designing or working with AI/ML-enabled solutions or automation platforms (RPA, process mining, etc.) is highly preferred.
• Skilled in building business process diagrams, user stories, functional documentation, and test plans.
• Bachelor’s degree in a technical or business discipline required; MBA or advanced degree preferred.
• Excellent communication and interpersonal skills with ability to present to senior leadership and work across all organizational levels.
• Strong project management and change leadership capabilities (PMI certification a plus).
• Experience in NPI processes for both hardware and software products.
• Ability to work independently in a fast-paced, agile environment with shifting priorities.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $150,000 - $224,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.