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WalkMe Technical & UX Writer Israel, Tel Aviv District, Tel Aviv-Yafo 398050006
25.06.2024
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About theposition
What will you be accountable for?
- Create and organize external product documents
- Work closely with our Product team to understand product features and modules which are to be "translated" into external materials for customers and enablement for employees
- Collaborate across Product, R&D, Success, and Sales to develop compelling technical content
- Research, edit and write all required technical content for product release
- Write easy-to-understand user interface text, online help, and developer guides
- Increase end-user understanding through the use of photographs, drawings, diagrams, animations, and charts
- Standardize content across external platforms and media
- Work in a fast dynamic environment
- Keep and follow cross-organizational processes
What will you bring to the table?
- A minimum of 2 years' experience as an external Technical Writer - Must
- Work experience in a technical environment - Must
- Native English level – Must
- Experience in a SaaS company - Advantage
- Experience working with Confluence - Advantage
- Experience working with Wordpress - Advantage
- Experience working with Figma - Advantage
- Excellent writing and verbal communication skills
- Ability to communicate effectively and explain technical issues clearly in a non-technical way
- Highly-motivated, responsible individual focused on delivering results
- Excellent people skills for interacting with cross-functional teams
- Ability to work independently as well as with marketing, product, and other cross-functional teams
- Ability to lead and complete writing tasks efficiently and under tight deadlines
- Past experience in handling multiple projects and changing priorities
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