NICE Senior Product Manager 

Bolivia, Cochabamba, Cochabamba 

397047143

As a key member of the Product team reporting to our Director of Product, you'll be responsible for gathering and prioritizing feature requirements with input from customers, sales, and competitive offerings. This position demands someone passionate about delivering outcomes. The ideal candidate demonstrates commitment, ownership, flexibility, careful planning, and attention to detail as they shape the product roadmap that drives customer outcomes.

How will you make an impact?

• Contribute to the product strategy and roadmap definition in collaboration with others on the team ensuring alignment of company objectives, product vision and customer feedback.
• Builds business cases that satisfy significant market needs and revenue opportunities, is able and willing pitch business cases to senior management and elaborate on the “what” and “why”.
• Responsible for product and services definition: necessary features and functionality and the release criteria (product requirements document); produces and manages usability studies, product metrics, competitive, customer and market analysis into product requirements to identify new opportunities
• Strives to be a subject matter expert in their strategic focus area(s) by identifying the challenges our customers’ face and defines new opportunities to improve our customers’ experience
• Effectively communicate the product vision and requirements to the development team
• Engage frequently with the development team: to lead agile ceremonies toward feature delivery
• Interface with the engineering leadership to identify requirements and convert them into executable stories for software development using the Agile method
• Make trade-off decisions between possible and desirable requiring a good sense of what is technically feasible
• Review detailed technical requirements and specifications documentation to ensure that the product being built aligns with the product vision
• Evaluate competitors and the market for capability-oriented and emerging development and technology trends; identifies unmet market needs that leverage Cxone Expert technologies, strengths and market leadership
• Ensure all elements of launch are understood and planned for, including coordinating launch timelines with downstream customers
• Partner with Product Marketing to collaborate on go-to-market plans as appropriate for any launches impacting end-customers and partners
• Can operate under limited supervision, drive results, and set priorities independently

Have you got what it takes?

• 5+ years working as a Product Manager
• Manager of one who works with minimal directiondriving features from idea to reality
• Proven track record of successfully managing and releasing complex SaaS products
• Knowledge of key Product Management Principles, Agile Scrum and UX Centered Design principles
• Leadership, communication and presentation skills both written and oral
• Demonstrated experience effectively communicating with Sr. Leaders and Executives
• Proven ability to build strong cross functional relationships
• Possesses a unique blend of business and technical savvy; a big-picture vision, the drive to make that vision a reality, and technically credible to lead teams of world-class software developers
• Stays current on product trends, and advancements, while increasing technical acumen
• Bachelor’s Degree in business, technology, or technical related field, Master’s degree preferred

What are the technologies and tools we use?

• Agile, Scrum
• SQL
• API (Postman)
• AWS services
• LLM, AI

Benefits at NICE Bolivia:

• Work with the most modern technologies.
• Clear career path supported by different free learning tools.
• Obtain certifications to advance your career.
• Collaborate with global work teams.
• Participate in local and global activities and events.
• Enjoy the flexibility of hybrid work, combining the best of both worlds.
• Engage in exciting competitions and contests.
• Improve your language skills with English support.
• Secure a permanent employment contract.
• Benefit from a company legally constituted in Bolivia and receive full social benefits