JPMorgan Product Operations Senior Associate Sales Enablement 

United States, Illinois, Chicago 

396677704

Join our Sales Enablement team as a Product Operations Senior Associate, where you'll promote innovation and operational excellence in a dynamic environment. You'll be instrumental in coordinating cross-functional teams, optimizing processes, and ensuring the successful delivery of products. We're looking for a proactive, detail-oriented team member who can seamlessly execute product-related processes, streamline workflows, and align product roadmaps with strategic business objectives.

As a Product Operations Senior Associate in our Sales Enablement team, you will play a crucial role in promoting innovation and operational excellence. You will coordinate cross-functional teams, optimize processes, and ensure the successful delivery of products and capabilities. This role provides an opportunity to work in a dynamic environment, supporting one of our key product domains with an agile mindset. You will be instrumental in streamlining workflows and aligning product roadmaps with strategic business objectives.

Job Responsibilities:

• Develop and maintain comprehensive documentation of processes, workflows, and best practices to ensure operational excellence.
• Collaborate with cross-functional teams to identify inefficiencies and implement streamlined processes.
• Drive continuous improvement initiatives to enhance product team productivity and effectiveness.
• Partner with product managers, marketing, and stakeholders to ensure product roadmaps align with strategic business objectives.
• Leverage product management tools to maintain data integrity and support informed decision-making.
• Provide agile support for ad hoc tasks and projects, particularly within the Sales Enablement domain.
• Establish and manage user feedback channels to foster a culture of continuous improvement.
• Assist in backlog prioritization to ensure alignment with OKRs and strategic goals.
• Analyze and report on key performance metrics to guide data-driven strategies.
• Lead training sessions and workshops to encourage best practices and tool adoption across teams.

Required qualifications, capabilities and skills:

• 5 years of experience in product operations, product management, or a related field.
• Bachelor’s degree in Business, Operations Management, or a related discipline.
• Familiarity with product management frameworks and methodologies.
• Proficiency with Atlassian tools (Jira, Confluence, Align) or similar platforms.
• Strong analytical and problem-solving skills with a focus on data-driven decision-making.
• Excellent communication and collaboration skills to work effectively in cross-functional teams.
• Demonstrated ability to drive process improvements and operational efficiencies.
• Adaptability to thrive in a dynamic, fast-paced, and regulated environment.
• Proactive and innovative mindset with a commitment to continuous learning and improvement.

Preferred qualifications, capabilities and skills:

• Agile certifications or experience with agile practices preferred.
• Product management certifications preferred.