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Responsibilities
On call support
Production Ticket/Issue Triage
Preparing RCA – Root Cause Analysis (RCA) document
Hands on experience with Batch Ops(L1/L2) and L3 support work load.
Write scripts to automate mundane daily BAU tasks
Identify root cause in the code, perform break-fix activities in the code and/or DB
Work on addition projects for improving production efficiency as well as reducing risk
Requirements
Education:B.E. / B. Tech/M.E. /M. Tech/B.Sc./M.Sc./BCA/MCA (prefer IT/CS specialization)
Certifications, If Any:BFSI Domain certifications (Not Mandatory)
years
Foundational skills:
Desired skills:
06:30 a.m. to 03:30 p.m. and 11:30 a.m. to 08:30 p.m,
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