Microsoft Cloud Solution Architect 

Taiwan, New Taipei, New Taipei 

393341884

We are looking for a highly motivated and passionate Cloud Solution Architect (CSA) to drive customer transformation in our Solutions. You will own the customer engagements, including architecture, implementation, and production. This role requires covering multiple solution areas with deep technical knowledge and experience by default. The minimum requirement is to cover three solution areas, including Azure Infrastructure and Modern Work solution areas. Additionally, a strong passion and growth mindset are essential to expand into a wider range of technical areas.

Language:
Fluent in reading, writing in Mandarin and either English or Japanese is must. Cantonese is better to have. (This role requires minimum two language capability. Additional Language Capability - Trilingual or quadrilingual skills are a plus.)

Required Qualifications:
• Proven experience in technology solutions, practice development, architecture, consulting, and/or cloud/infrastructure technologies.
• 15+ years of relevant industry experience in technical roles
• Strong interpersonal, presentation, and communications skills and the ability to work with customers at the C level
• Experience with managing critical and complex customer situations or incidents
• Bachelor''s Degree in Computer Science, Information Technology, or related field (or equivalent experience)
•Leader role experience or any seniority required role experience is must to have.
•presentation skills

• The ability to teach, tailor, and take control of the technical sales process to drive specific customer actions and disrupt conventional thinking.
• Knowledge of the cloud platform, productivity platform, identity, and multi-geography deployment strategy.
• The ability to explain and advise on cloud security considerations, capabilities, and tools across software as a service (SaaS), platform as a service (PaaS), and infrastructure as a service (IaaS).
• The ability to apply ingenuity, inventiveness, and imagination to the inclusive design and construction of a product, service, program, or initiative.
• The ability to make decisions in a fast-paced, rapidly changing environment. This includes the ability to define, diagnose, and determine an appropriate resolution, recommendation, or decision while considering alternatives and factors (e.g., resources, costs, tradeoffs).
• The ability to adapt one''s behavior to different people and situations, while recognizing, acknowledging, and understanding different perspectives.
• The ability to lead customer conversations on competitive cloud differentiation in compelling customer terms. This includes the ability to lead the analysis, planning, and execution of cloud migration to drive successful transitions to the cloud.
• The ability to build and maintain a professional network internally and with individuals outside the organization to share information, promote collaboration, and optimize individual and organizational effectiveness.
• The ability to make a verbal message understood and to receive/understand messages during in-person or remote (e.g., telephone) interactions.
• The ability to identify problems and review related information to develop and evaluate options and implement solutions.
• Knowledge of and the ability to carry out the process of planning, organizing, and managing tasks and resources to accomplish a well-defined objective. This includes the ability to manage and provide project deliverables, optimize the contribution of the people involved, and assess the impact of project decisions on quality, productivity, schedules, cost, performance, etc.
• The ability to develop and maintain positive working relationships with supervisors, staff, managers, customers, and vendors. This includes expressing empathy and compassion when dealing with the needs and problems of others, being approachable, taking time to address the concerns of coworkers, and treating others with respect and dignity.
• The ability to manage project stakeholders and stakeholder engagements. This includes identifying stakeholders, prioritizing their concerns, managing expectations, and planning and monitoring stakeholder engagements.
• The ability to prepare clear, accurate, and understandable written text, and follow the basic rules of spelling, grammar, and punctuation. This may include the ability to create and receive/understand memos, emails, proposals, reports, and professional or general correspondence. This may also include the ability to comprehend, communicate, and deliver technical information to audience in a manner that is adapted to their needs, levels of understanding, and backgrounds.

Technical Expertise:
*This role requires covering multiple solution areas with deep technical knowledge and experience by default. The minimum requirement is to cover three solution areas, including Azure Infrastructure and Modern Work solution areas. Additionally, a strong passion and growth mindset are essential to expand into a wider range of technical areas.

Cloud Solution Architects should be experienced at implementing, automating, and troubleshooting Microsoft Azure Infrastructure solutions.
The Cloud Solution Architect role requires knowledge and experience in a number of the following technologies/areas:
• Azure Infrastructure as a Service (IaaS) core knowledge:
• Storage
• Network
• Compute

Other technical areas we look for real world demonstrated ability are:
■Azure Infra Solution Area■
• SAP on Azure experience. SAP deep knowledge is ideal to have.
• Azure Governance / Cloud Adoption Framework, Azure Policy, Management Groups, Governance / Compliance as Code
• ARM JSON or Terraform Templates – (Infrastructure as code) Azure CLI and/or PowerShell
• Strong understanding of Windows and/or Linux Operating Systems
• Security concepts for Cloud Infrastructure and Microsoft Operating Systems
• Azure Active Directory (AAD) and Azure AD Connect knowledge and experience.
• Strong troubleshooting skills and support experience
• Face-to-face customer engagement skills
• Technical Delivery and Customer facing presentation skills with a high degree of comfort with both large and small audiences.
• Must have the ability to take on internal initiatives to create services opportunities, and work in a fast-paced environment while balancing multiple demands, addressing shifting priorities, and maintaining focus.
• Troubleshooting knowledge & skills, Microsoft Certifications qualifications desirable
• Degree qualification or equivalent experience
• Azure Security Center
• Azure Sentinel
• Microsoft Enterprise Scale Landing Zones (Enterprise Scaffold)
• Knowledge of Azure Monitor, Log Analytics
• Configuration as code, such as Desired State Configuration (DSC)
• Automation / Orchestration knowledge – Azure Automation, Runbooks
• Microsoft Azure Stack Hub / Hybrid Cloud – Connected and/or Disconnected Scenario
• Azure PaaS, Containers, App Services, REST APIs, Amazon Web Services (AWS), Google Cloud Platform (GCP)

Additional qualification required:

■Morden Work Solution Area■
Technical expertise in Modern work Product lines such as, Security & Compliance, Information Protection, Purview, InTune, Microsoft Endpoint Manager, Microsoft 365 E3/E5 features, M365 Copilot might be plus for this role.

■Security Solution Area ■
Azure Security Infrastructure, Databases, Networking, Virtual Machines
• Azure Secrets and Keys
• Azure Identity
• Troubleshooting of data logging and audit, security monitoring
• Azure Governance and Compliance
• Microsoft Defender for Identity
• Azure Sentinel
• Microsoft Client/Server Operating Systems Security, including related services (eg Certificate Authority, authentication/authorization mechanisms, encryption, health attestation)
• Microsoft Security recommendation experience (eg Securing Privileged Access, Credential Theft Mitigations)
• Azure Security Services (eg Azure Advanced Threat Protection, Azure Information Protection, Azure Security Center, Azure Log Analytics)
• Security Threat Landscape experience including advanced attack vectors and tools (eg Pass the Hash, Golden Ticket, ransomware)

Infrastructure Security experience with competitive cloud security technologies, cloud security platforms, or any of the following:
• Cloud workload protection
• Threat protection
• WAF (Web Application Firewall)
• Stateful firewall. (NG Firewall)
• Data encryption and protection key services.
• SIEM, and Cloud Security Analytics
• Security Orchestration, Automation, and Response (SOAR)
• Security Operation Center
• Identity and Access Management

Microsoft 365 Security
• Microsoft Defender for Office 365
• Microsoft Defender for Endpoint
• Compliance
• Records Management
• eDiscovery/Advanced eDiscovery
• Data Loss Prevention
• Information Governance
• Information Protection
• Insider Risk Management
• Security
• Advanced Hunting
• Simulation Training
• Threat Analytics
• Investigations

■Application & Innovation Solution Area■
• Solid Solution Design and Development skills
• Experience with .NET technologies up to the latest version (e.g., WCF, WF, MVC).
• Advanced written, spoken English level with direct customer facing experience.
• Azure Kubernetes Service (AKS)
• Azure Containers & Orchestrators
• App Insights
• APIM
• Cosmos DB & Azure SQL basics
• Azure Key Vault
• Azure CDN
• Building Cloud-native Applications using Microservices ArchitectureAzure Service Bus
• Azure Functions
• Azure Event Hubs
• Azure Notification Hubs
• GitHub
•IIS
•.Net Development
•vAzure DevOps (ADO) & Secure DevOps: Application Security Principles and Practices
•Azure Event Grid
•IOT Hub/Protocol Gateway
•Azure Logic Apps
•Azure NetApp files
•Threat Modeling & Azure Application Security
•Azure Infrastructure Fundamentals (Compute, Storage, Migration, Security)
•Azure Front Door
•Azure Traffic Manager
•Azure Networking
•Azure Active Directory (AAD) and Azure AD Connect knowledge and experience.
•JAVA

■Data &AI Solution Area■
•Expert knowledge and experience in the architecture of enterprise data platform architecture and data lake.
•NoSQL platforms (MongoDB, Azure Cosmos DB, etc.) and NoSQL data modeling.
•RDBMS (Azure SQL, PostgreSQL, MySQL/MariaDB, Oracle DB) and RDBMS data modeling.
•Data analytics platform and data warehouse (Azure Synapse, Snowflake, BigQuery, etc.) and analytical data modeling.
•Spark/Databricks, Hadoop, massively parallel processing
•Data science platform (Azure Machine Learning, Databricks, TensorFlow, SAS, etc.)
•Knowledge in programming languages (Python, SQL, Java, etc.) .

■Biz Apps Solution Area■
•Dynamics 365 For customer engagement
•Dynamics 365 Finance and operations
•Knowledge about relationships between Dynamics 365 CE and Azure components.
•Integrations patterns and anti-patterns with Dynamics 365.

Application Lifecycle Management | Be familiar with Azure DevOps features like:
•Azure Boards / Repository / Build and Release Pipelines.
•Microsoft Lifecycle Services : Environment Management / Environment Troubleshooting.
•Regression Suite Automation Tool | Be familiar in setup and execute.
•Dynamics 365 Customer engagement.
•Knowledge about integration between Dynamics 365 Customer Engagement Platform (D365 For Sales / Power Platform) and Finance and Supply Chain Platform.

Key responsibilities include:
• Team Building and Leadership Experience - Demonstrate a positive mindset and leadership skills for your colleagues both Greater China regions and across the world and lead the team as a senior engineer. A passion for building the team together with your manager is essential.
• Understanding Customer/Partner Technical Environment (Insights about Customer/Partner and Industry): Gather customer/partner insights (e.g., feedback around technical preferences, environments, business needs, competitive landscape), and map architecture and digital transformation solutions to customer/partner business outcomes. Adapt business models, plans, and solutions to insights.
• Understanding Customer/Partner Technical Environment (Internal Advocacy): Act as the voice of the customer (VOC)/partner by driving new feedback, gaps, blockers, insights, resources, etc. across communities to track, add, and prioritize, using established channels (e.g., UAT/TFT).
• Architecture Design and Deployment (Architecture Proposals): Receive and synthesize data about customer/partner business and technical requirements, address them with technical architecture(s), demonstrate and prove those solutions capability and business value through design collaboration sessions with the customer/partner.
• Architecture Design and Deployment (Requirements and Constraints): Apply broad technical knowledge across various of architecture solutions to meet business and information technology (IT) requirements and resolve identified technical constraints. Help to shape and enhance customers'' requirements.
• Architecture Design and Deployment (Pre-Sales and/or Implementation Leadership): Lead customer/partner projects that implement technical architecture(s). Provide thought leadership for technical architecture design, development, and deployment and supports/drives the customer/partner throughout pre-sales and/or implementation.
• Architecture Design and Deployment (Resolving Blockers): Identify, escalate, and work to resolve technical blockers (e.g., changing configurations, sample coding) to accelerate architecture implementations and routes non-technical issues for removal by the appropriate party.
• Architecture Design and Deployment (Risk and Quality Management): Adapt methodology and apply governance to identify, communicate, and minimize business and technical risks. Define customer/partner conditions of success, adhere to quality assurance, and calculate risks while designing and/or delivering solutions.
• Practice Development: Generate new ideas for changes and improvements to existing intellectual property (IP), technologies, and processes for designated customers/partners. Drive opportunities for IP re-use, best practice sharing, and consumption.
• Trusted Advisor (Relationship Building): Develop and expand existing impactful relationships with customer and partner/consultant team’s architects and technical specialists, technical decision makers and business stakeholders.
• Trusted Advisor (Challenger Mindset): Respectfully challenge customers/partners when going in the wrong direction and escalate appropriately.
• Trusted Advisor (Competitor Insights/ Differentiated Value Proposition): Understand the competitor''s architecture solutions and identify Microsoft''s strengths over competitive solutions to drive conversations with customers/partners and convince them of solution.
• Thought Leadership (External Presence): Participate in external architect community events (e.g., conferences, seminars, technical meetups, Webcasts, blogs, hackathons) and share learnings with the internal team. Act a mentor to junior colleagues to educate them on technical and non-technical concepts.
• Customer Usage: Lead architecture design, resiliency reviews, and technical optimization that result in production deployment application and increase customer business value. Drive efforts to ensure that the customer''s environment and applications are well-architected.
• Customer Satisfaction – Deliver positive Customer Satisfaction and become trusted advisors to customers by leveraging solution area expertise to enable defined Customer Success Plan outcomes.