Microsoft Data Center Operations Director - Onsite 

Taiwan, Taoyuan City 

393252612

As the Microsoft, you will drive the delivery of world-class support services across your campus or metro. You will interact and maintain relationships with various authorities and partners across all sectors of the data center industry. You will use keen business acumen and financial management skills to manage operating costs effectively, while maintaining the highest standards of safety, security, and ecological responsibility.

• Bachelor's Degree.
• 5+ years experience of mission-critical high-scale datacenter service management.
• 5+ years experience leading, directly managing, and influencing a diverse organization of full-time employees across multiple disciplines and platforms.
• 5+ years' enterprise-level experience managing large scale and complex projects/programs AND Experience managing budget $20M+.
• Ability to communicate in English & Portuguese in a professional setting.
• Understanding of the brazilian labor and fiscal law requirements.
• Able to communicate professionally in English in both spoken and written form.
• Able to work on site up to 100% of the time.

:

• Empower a culture of safety, security and compliance in all aspects of data center operations
• Leadership, management, coaching, and development of Microsoft full time employees across datacenters in the Campinas Metro
• Accountable for the ongoing IT and Critical Environment (CE) support for all service lines ensuring the on-time and defect-free delivery of customer capacity within our SLA commitments
• Responsible for ensuring the planning and delivery of all supporting physical infrastructure, logistics, and the resources required to meet anticipated growth within your Metro
• Actively participate in incident management procedures relating to major incidents that impact Microsoft cloud services in your Metro.  This will include leading incident management calls with customers and senior leadership, the timely resolution of incidents, post-incident reviews, and the implementation of improvement plans
• Ensure financial management of your metro including the development of detailed budgets, forecasts, and management of operational and capital spend
• Management and oversight of all vendor/partner contracts and relationships including leased-facility landlords, IT and CE service providers, and partner support teams
• Collaborate with global and regional management teams and contribute to improvement programs
• Learn, live, and coach the One Microsoft culture and values.  Lead through change by bringing clarity, generating energy, and delivering success