Honeywell Field Service Engineer 

Turkey 

393103159

By changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars.

The Purpose of the Role

7x24 technical support, solving technicalproblems and incidents and implementing service contracts for our main customerSTAR. This is a resident engineer position.

• Provide 7x24 technical support (on-site, phone, modem, internet) for STAR Customer
• Investigate and troubleshoot customer-reported complaints and problems
• Execute periodic site visits, predictive and preventive maintenance of Honeywell systems
• Give technical training for the systems under his/her supervision and participate in analysing the customer's specifications.
• Follow-up order placement and delivery status of project equipment or spare parts from Honeywell and third parties.
• Attend all service meetings and decide on job planning.
• Be ready on the job site as necessary and take action.
• Prepare all necessary documentation after the service project and send it to the customer on time.
• Give technical training to the customers.
• Minimize the cost and time of the contracts/projects.
• Create new sales opportunities during the application of the project.
• Prepare and submit timesheets on-time.
• Use Honeywell-generated tools to improve processes.
• Take all the training related to HSE, create SOSs on the system

Job sites of the responsible for STAR Contract and STAR sites is located in Izmir.

Knowledge and skills:

• University degree in one of the engineering departments (electrical, electronic, control and mechatronics engineering)
• Minimum 4-5 years of experience in DCS and ESD automation, preferably in a refinery or petrochemical setting.
• Fluent command of written and spoken English
• Basic computer and control knowledge.
• Customer-focused attitude
• High sense of self-responsibility
• Result-oriented approach and problem-solving capability
• Strong communication and collaboration skills.

• JOB ID: HRD254843
• Category: Customer Experience
• Location: Cinar Mah. Fatih Cad No:1/23 Cicek Plaza 1,kat daire: 115 -116 35090 Bornova,Izmir,35090,Turkey
• Nonexempt