Uber COMMUNITY SUPPORT REPRESENTATIVE CSR - Polish speaker 

United States, West Virginia 

392102085

What you'll do:

\ * Be a passionate advocate for riders and drivers while answering any questions that come your way.

\ * Deliver high-quality service across multiple support platforms (email, chat, phone)

\ * Create loyalty among new users and get our early adopters to fall in love with Uber all over again.

\ * Triage issues and escalate them when necessary.

What you'll need:

\ * Native Polish speaker

\ * Good English (B2/C1)

\ * Amenable to work time that is shift based totaling 40 hours per week (on rotating shifts basis

* Curiosity. You love learning how things work and you're always looking for ways to innovate. You enjoy testing different support strategies and tracking the results.

\ * Proficiency using computers (typing, quickly navigating between various tools)

\ * Excellent reading comprehension and writing skills. Must be able to connect what users are asking for with answers to their true issues.

\ * Passion for helping others and creating support experiences that exceed users' expectations.

\ * Skills for handling multiple issues at once to efficiently resolve a number of inquiries.

\ * Ability to work well in a team environment, contributing to a collaborative work environment where people learn from one another and continuously improve processes on behalf of users.

\ * A bachelor's degree or college experience is preferred.

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .