Finding the best job has never been easier
Uber COMMUNITY SUPPORT REPRESENTATIVE CSR - Polish speaker United States, West Virginia 392102085
Share
What you'll do:
\ * Be a passionate advocate for riders and drivers while answering any questions that come your way.
\ * Deliver high-quality service across multiple support platforms (email, chat, phone)
\ * Create loyalty among new users and get our early adopters to fall in love with Uber all over again.
\ * Triage issues and escalate them when necessary.
What you'll need:
\ * Native Polish speaker
\ * Good English (B2/C1)
\ * Amenable to work time that is shift based totaling 40 hours per week (on rotating shifts basis
* Curiosity. You love learning how things work and you're always looking for ways to innovate. You enjoy testing different support strategies and tracking the results.
\ * Proficiency using computers (typing, quickly navigating between various tools)
\ * Excellent reading comprehension and writing skills. Must be able to connect what users are asking for with answers to their true issues.
\ * Passion for helping others and creating support experiences that exceed users' expectations.
\ * Skills for handling multiple issues at once to efficiently resolve a number of inquiries.
\ * Ability to work well in a team environment, contributing to a collaborative work environment where people learn from one another and continuously improve processes on behalf of users.
\ * A bachelor's degree or college experience is preferred.
* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .
These jobs might be a good fit
