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GE HealthCare Strategic Accounts Manager 
Indonesia 
389643160

15.08.2024

Key Responsibilities/essential functions include (but are not limited to):

  • Establishes productive, professional relationships with key personnel in assigned customer accounts and develops into trusted advisor and customer advocate for key account stakeholders/executive sponsors.
  • Develops and maintain customer mapping, includes next generation leadership, internal relationship dynamics and the customer’s competitive landscape.
  • Proactively assesses, clarifies, and validates customer needs and understands drivers of the customer need including vision/mission / financial objectives on an ongoing basis.
  • Drives a joint ‘company - strategic account customer’ planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three-year period that truly addresses needs of the account’s vision/mission and creates new business opportunities for GEHC
  • Collaborates with internal GEHC stakeholders including strategic accounts solutions architect, ASEAN Strategic Accounts Director and region/global product, service, digital teams to address customer needs.
  • Act as a primary customer point of contact, represents One GE Healthcare across multimodality projects, cross-P&L business events, and an accountability for issue resolution in selected strategic accounts.
  • Maintains high customer satisfaction ratings that meet company standards
  • Manage multiple projects and effectively communicate progress updates to GE and customer leadership on a monthly/quarterly basis.
  • Provide on-going feedback to management, product, services and marketing teams.
  • Create business plans that have both short and long term phases and truly represent addressing the needs of the accounts vision/mission.
  • Analyze accounts to develop a business plan and strategy that creates new business opportunities for all GE Healthcare products & services

Required Qualifications:

  • Min a Bachelors Degree with 5+ years experience in Business Management or Sales / Marketing OR equivalent years of experience progressive leadership
  • Fluent in English communication
  • Demonstrated business management and resource allocation skills including business plan development.
  • Experience structuring and closing large and complex strategic deals and experience in handling C-suites customers
  • Strong co-ordination, commercial, influencing and advanced negotiation
  • Strong business acumen; financial and organizational skills
  • High level presentation and interpersonal skills; able to communicate and present ideas to customers in a way that produces understanding and impact that builds effective strategic relationships.
  • Ability to energize, develop, and build rapport, collaboration and influence at all levels within an organization. Act as inspirational leader with optimism, highly approachable and humble.
  • Ability to operate effectively in a multi-tasking, dynamic environment, while maintaining a forward thinking and customer-first attitude.

Desired Qualifications:

  • In-depth knowledge of healthcare market, key players and customers in Indonesia
  • Healthcare disease solutions and the products and services offered
  • Knowledge of hospital management will be a plus

Inclusion and Diversity

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.