As a Control Management Associate, you'll be responsible for ensuring the line of business has a sustainable and disciplined end-to-end control environment, identifying and escalating issues with a sense of urgency, and partnering with the business to ensure issues are remediated in a timely manner. The team assists in top-down risk analysis, real-time control issue detection, escalation, root cause analysis, and remediation.
Role Responsibilities:
- Governs change management risk assessment process for all new/changes coming into COE from various sources.
- Delivers non-core operational risk and control efforts for CB. Efforts include and are not limited to:
- Risk and Control process reviews / deep dives of User Tools and Intelligent Solutions and Models and provide operational risk & policy guidance and analysis for new business/products/initiatives
- Lead risk assessment and mitigation efforts and collaborate with senior business clients and partners across functional areas and CB sub-lobs.
- Data Quality risk efforts
- Identify, assess, advise, and drive strategic solutions to increase efficiency and create a more resilient operating environment.
- Maintain the CB Process, Risk and Controls strategy and approach for continuous improvement and evolution of controls and risk management.
- Lead various special risk and control projects as assigned that support CB functional teams, CB Legal, CB Controls and other key stakeholders in ongoing efforts.
- Deliver accurate status reports and appropriate risk reporting for monthly reviews and other reporting.
- Maintain awareness of significant risk and control issues within the business and integrate as appropriate into efforts.
- Maintain awareness of significant changes impacting the business, both internally and externally, and ensure appropriate actions to accommodate or address within ongoing efforts
- In partnership with stakeholders, evaluate and perform an end-to-end analysis of the business’ risk and control environment to identify significant gaps and weaknesses and determine root cause of control breaks
- Ensure that controls are properly designed, operating effectively, and essential to a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols
- Perform ongoing analysis of program related data (e.g., KRI/KPI) and develop ad-hoc reports as requested to support business-related programs and strategies
- Assist with development of Risk & Control Self-Assessment mapping and documentations through participation in end-to-end process walkthroughs and deep dives with assigned business units
Required qualification, skills and capabilities:
- BS/BA degree
- 6+ years financial services experience with minimum 2 years of operational risk , controls, or audit experience
- Demonstrated excellent people management skills
- Excellent working knowledge of audit, risk and operational management concepts and the ability to understand and interpret the impact of decisions, as well as identify and convey potential problem areas
- Ability to foster positive and proactive approach to process assessment and improvement and to identify trends and improve processes for both the customer and the business
- Strong organization, attention to detail, time management, planning skills and the ability to handle multiple competing priorities
- Demonstrated ability to communicate effectively to multiple levels of management, both written and verbal
- Knowledge of risk management tools
- Project Management Methodologies
- Proficiency in Microsoft Office