PNC Portfolio Management Director 

United States, Pennsylvania, Pittsburgh 

387691303

As an Portfolio Management Director within PNC’s Site Reliability Center (SRC), you will be based in Pittsburgh, PA, Cleveland, OH, Birmingham, AL, Phoenix, AZ or Dallas, TX. The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager’s discretion.
On call rotation and some travel required
•  Identify and permanently resolve events through Event Management
•  Identify and implement automation
•  Improve stability post-release
•  Drive efficiencies and performance
•  Enable change and release management
•  Facilitate capacity management
•  Engineer reliability into the environmentKey qualifications:
1.  Experienced leader of large technical groups operating in a 24x7 environment with experience managing large (Virtualization, NAS and Backup) environments supporting applications, utilizing tools noted below with emphasis on Virtualization, NAS and Backup products / tools
2.  Builder, developer, and leader of high performing teams operating in a high-pressure, dynamic environment
3.  Able and eager to teach/mentor resources at all levels to develop technical skills, management/supervisory abilities, and continuous improvement mindsets with the goal of enhancing SRC resiliency
4.  Insatiable curiosity to know how technologies work and how those technologies interface in complex, large scale environments
5.  Possesses a breadth and depth of technical and management knowledge
6.  Appreciation for the strength of defined, repeatable processes and metrics-based management
7.  “Continuous improvement” mindset, always looking for opportunities to streamline, routinize, or automate
8.  Self-starter and goal-oriented
9.  Excellent verbal and written/typed communicator
10.  Candidates must have working knowledge across technology support areas, examples are:
  Server: Administration and troubleshooting in Linux and Windows as well as patching and basic scripting skills (PowerShell, Bash)
  Virtualization Solutions: Experience in VCE/UCP (including VMWare versions 6 and above), platform and network connectivity, and patching – understanding of current threat analysis and remediation trends, alongside Powershell and Linux scripting skills
  Storage: CIFS/NFS, Linux and Windows scripting, DPA reporting, Avamar and Data Domain administration, and solid understanding of Windows and Linux environments
  Database: Oracle,SQL,Mongo
  Middleware: Linux, Windows, WebSphere, Apache, IIS, WebLogic and Tomcat
  Mainframes: JCL, CICS SYSPLEX
  Networking: Strong understanding of the network protocols and OSI Model, as well as Network+ Certification
  Workflow and Knowledge Management: ServiceNow  Process: Skilled and knowledgeable in ITSM; proficiency in operations analytics methodologies to drive performance improvement (e.g., Lean)
Job Description

• Oversees portfolio managers and their assigned teams. Responsible for the success of the team in meeting objectives and timeframes. No requirement for portfolio size.
• Facilitates the development and approval process for strategic initiative governance for assigned portfolios.
• Oversees the development and review of analysis and reporting information related to key strategic portfolio milestones.
• Oversight and accountability for the overall portfolio budget while working to ensure success of the portfolio.
• Leads and develops portfolio managers. Works across multi-disciplinary functions and builds and oversees vender relationships to ensure success of the portfolio.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:

• Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
• Live the Values - Role models our values with transparency and courage.
• Enable Change - Takes action to drive change and innovation that will transform our business.
• Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
• Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and requiredneeded to be successful in this position.

Accountability, Client Counseling, Decision Making, Results-Oriented, Strategic PlanningAccuracy and Attention to Detail, Analytical Thinking, IT Standards, Procedures & Policies, Managing Multiple Priorities, Organizational Change Management, Organizational Leadership, Problem Solving, Project Administration, Project ManagementRoles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry-relevant experience is typically 8+ years. At least 5 years of prior management experience is typically required. Proven leadership experience with a moderate to large scope of responsibility is required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.No Required Certification(s)No Required License(s)PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility*: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

California Residents

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