Red hat Senior Technical Support 

Italy 

387181732

Job Description

Document diagnostic steps and create reusable solutions for future incidents

Perform weekend and holiday shift duties on a rotational schedule when needed.

What you will bring:

2+ years of experience working as a support or development engineer for a Platform-as-a-Service (PaaS) provider or hosting service

3+ years of experience working with Linux or Unix operating systems, including system installation, configuration, and maintenance; Red Hat Certified Engineer (RHCE) qualification is a big plus

Experience working with hosted applications or large-scale application deployments

Ability to handle multiple priorities and work under pressure

The following are considered a plus:

Bachelor's degree in a technical field, preferably engineering or computer science

Experience with technologies like Open vSwitch, JBoss, Apache Tomcat, Go, Angular.js, Node.js, Ruby, Python web frameworks, and .NET framework

Experience with source code management tools

Knowledge of technical support systems and tools

Participation in open-source projects, including patches submitted for upstream inclusion