Your Role and Responsibilities- Implement and administrate infrastructure and solutions that support the IBM Cloud solutions
- Support the compliance and security integrity of the environment
- Partner with other teams, functional managers and program managers to deliver mission-critical services to the market
- Support development of new and enhance existing capabilities for our compute infrastructure services
- Provide technical escalation support for other Infrastructure Operations teams
Required Technical and Professional Expertise
- 5+ years of experience in data center infrastructure or relevant work experience
- 5+ years of experience in large-scale infrastructure design, engineering, and support
- 5+ years of experience in IT Change, Incident, Problem, Asset management
- 5+ years of infrastructure engineer with proven record for delivering high-quality, large-scale solutions
- 5+ years of working knowledge with one or more operating systems: Ubuntu, RHEL (preferred) , CentOS Linux, and Windows Servers.
- Working knowledge with one or more Virtualization technologies: Citrix Hypervisor (Preferred), VMware vSphere, Ubuntu KVM, etc.
- Working knowledge with one or more programming tools: Bash, PowerShell, Python, and Ruby
- Working knowledge with one or more key infrastructure tools/products: Active Directory, Ansible, Chef (preferred), etc.
- Working knowledge with Container technologies: Kubernetes (preferred), Docker, etc.
- Working knowledge with Monitoring technologies: Zabbix (preferred), Splunk, etc.
- Working knowledge with Network and Storage technologies
- Working knowledge with ServiceNow, JIRA, Confluent, and GitHub
- ITIL Foundation V4 certification is a plus
Preferred Technical and Professional Expertise
- Excellent verbal and written communication skills
- Highly responsible, motivated, able to work with little direction
- Ability to understand compliance controls/requirements and implement solutions to address identified gaps