Wells Fargo Sr Lead Digital Product Manager - Wires Me2me Fraud Scams 

United States, North Carolina, Charlotte 

386636669

In this role, you will:

• Own, define, and drive the Wires and Me2Me fraud and scams roadmap

• Manage engagement with key internal stakeholders across the organization including Technology, Digital, Operations Independent Risk Management, and Legal

• Analyze customer and external data to identify root cause/opportunity, develop solutions based on data, and measure results after implementation

• Partner closely with Deposits, Digital, and Fraud teams to balance customer experience, business growth, and fraud risk management objectives

• Ensure compliance with applicable internal policies and regulations

• Collaborate with and influence stakeholders at various level across the organization from junior individuals to senior leaders and their directs

• Develop and define business requirements for technical and functional efforts focused on the mitigation of Fraud and Scam risks

• Conduct value-based analysis to optimize revenue, positive customer experiences, while reducing opportunities for fraud and scam loss

• Partner with Fraud and Claims management to continually evolve and improve existing processes, mitigations, and best practices

• Work with industry partners and vendors to continually shape the direction of the industry and maintain Wells Fargo’s position as a thought leader in the space of Payments Fraud and Scam mitigation

Required Qualifications:

• 7+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Background and experience with Wire Transfers, digital Account Funding, Transfers (e.g. ACH, Instant), Mobile Deposit

• Strong understanding of compliance requirements related to payment products (e.g. Reg-E, UDAP)

• Experience with understanding fraud and scam trends and developing strategies to mitigate loss and customer impact

• Financial services experience specifically in retail banking.

• Expert verbal, written and presentation skills; must be able to effectively communicate and broker agreements amongst diverse, differing, competing, and/or conflictingperspectives/priorities

• Strong Analytical skills with high attention to detail and accuracy

• Ability to effectively communicate, create and deliver dynamic presentations to all levels of the organization

• Ability to create clear and compelling presentations with exceptional strategic "storytelling" skills.

• Exceptional organization, coordination, and time management skills

• High degree of comfort with data, analysis, metrics, and financials to identify opportunities or understand problems.

Job Expectations:

• Willingness to work on-site at stated location on the job opening

• This position offers a hybrid work schedule

• Ability to travel up to 25% of time

Locations:

• 2700 and 2800 South Price Road, Chandler, Arizona

• 1755 Grant St, Concord, California

• 333 Market Street, San Francisco, California

• 550 S 4th St, Minneapolis, Minnesota

• 401 S Tryon St, Charlotte, North Carolina

• 250 E John Carpenter Freeway, Irving, Texas

Required locations listed above.

Salary Range:

California: $120,400-$287,600 annually

Minnesota: $114,300- $262,600 annually

Actual salary is determined by location, experience and qualifications of the job.

This position is not eligible for Visa sponsorship.

Please note: Job posting may come down early due to volume of applicants

Pay Range

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.