JPMorgan Foreign Exchange E-Trading Client Services 

Argentina, Autonomous City of Buenos Aires, Buenos Aires 

385227773

As a member of the team, main responsibilities will include:

• Providing excellent customer service to all incoming client queries
• Working with Front Office to enable clients to deal electronically
• Help maintain our onboarding queues to meet SLAs determined by the business
• Rapidly identify and remediate any client issues/queries raised by Front Office, Middle Office, Back Office and/or the client

Function Specific Skills:

• Ability to question “risk” in processing a request from Front Office, questioning mindset required with clear communication to management should concern arise.
• Able to understand complex system processes and experience of working with vendor systems a plus..
• Knowledge of Products Covered (Foreign Exchange, Commodities,) is a plus.
• Ability to communicate clearly with internal stakeholders, as well as clients.
• Ability to manage critical system issues and navigate through successful resolution.
• Good analytical skills, due diligent and attention to detail
• Excellent interpersonal skills, good attitude, and strong communication / presentation skills