JPMorgan Resolution & Recovery Business Analysis Senior Associate 

United States, Florida, Tampa 

383667966

Job Description

Treasury and Chief Investment OfficeFirmwide Resolution & Recovery Technology, Operations and Shared Services team is a firmwide function responsible for management and governance of the Firm’s strategy and Resolution plans for its Critical Operations, technology and shared services, as well as the management information systems capabilities which enable the Firm’s Resolution and Recovery Planning efforts. The Firmwide Resolution & Recovery Technology, Operations, and Shared Services, together with members of the broader Firmwide Resolution & Recovery Program Management Office, are responsible for designing, managing, and delivering the Firm’s Resolution plans, which demonstrate how the Firm would continue to operate when faced with material financial distress or failure of the company. Resolution Plans are required by the Firm’s U.S. and international regulators.

Experience with data analysis, agile processes and stakeholder engagement would position a candidate well to be successful in this role. Direct experience supporting large or complex systems / functionality and producing high-quality materials (e.g., presentations, quantitative and qualitative analysis) is also a plus. This role will interact with key contacts across disciplines and be responsible for maintaining relationships across multiple business and support areas.

Job Responsibilities

• Lead performance and production support of operational reporting and data including performing data validation, monitoring source data feeds, providing subject matter expertise on reporting specifications and data, and tracking reference data updates.
• Engage with key stakeholders including facilitating checkpoints to ensure awareness of system changes and delivery schedules, communicate on issues and associated solutions.
• Work directly with Technology, testers, and Recovery & Resolution Program to support operational reporting requirements and functions. Build relationships with upstream data owners to enable issue resolution.
• Drive strategic decisions, progress awareness, identify and raise potential risks, and escalate for additional support as appropriate.
• Create and maintain documentation of reporting logic, data sourcing, business rules and user reference materials.
• Assess repetitive system issues and required data fixes, ensure root cause analysis is performed on issues and track and communicate issue resolutions.
• Facilitate change request and design discussions for complex challenges supporting global regulatory reporting requirements leveraging firmwide approved authoritative data and reference sources.
• Identify and raise potential cross-reporting considerations and impacts.
• Run testing automation functionality and perform manual testing to validate changes.
• Foster and collaborate on future product vision and exploration areas; support roadmap development and deliver work according to schedule and priority.
• Advance a culture of collaboration beyond the scope of individual products and aligned to the entire team.

Required Qualifications, Skills, and Capabilities

• 3+ years in business / data analysis, system support or a related role.
• Strong data analysis skills and data query knowledge
• Experience documenting requirements, creating user stories and testing, preferably within an agile model.
• Ability to take ownership for assigned deliverables and proactively manage them to timely completion (escalating when appropriate) to meet objectives.
• Must be self-motivated and efficiently manage and track a varied and complex workload.
• Bachelor’s degree, or similar numerical and analytical discipline experience.
• Strong ability to develop and maintain effective working relationships and influence across a broad organizational landscape.
• Strong attention to detail and ability to proactively ask questions and seek feedback on deliverables as required.
• Ease working across a range of complex issues; ability to learn new topics quickly and move between subjects.
• Strong verbal and written communication skills.

Preferred Qualifications, Skills, and Capabilities

• SQL and Alteryx experience strongly preferred.
• JIRA familiarity strongly preferred.
• Prior experience in a project or program management role with an understanding of project management processes and governance preferred.
• Financial and/or regulatory reporting experience preferred.