Microsoft Senior Cloud Solution Architect 

Taiwan, Taoyuan City 

381637199

Required/minimum qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.

• 2+ years of Power Platform Experience

  • Intermediate to expert-level experience in: Power Apps Development (Canvas and especially Model-Driven Apps)

  • Power Automate (Cloud and Desktop flows)

  • Dataverse, Power Pages, and other Power Platform components

  • Expertise in setting up, troubleshooting, and optimizing Power Automate Desktop flows.

  • Experience supporting and administering Power Platform in large-scale enterprise environments.

  • Skilled in delivering technical training and resolving complex application issues.

  • Prior consulting or customer-facing experience is highly desirable.

Citizenship & Citizenship Verification

• This position requires verification of U.S. Person status due to citizenship-based legal restrictions. U.S. citizens must provide a valid U.S. passport for verification, while lawful permanent residents, refugees, and asylees may complete this verification using green cards or other status documents, as applicable.
• Microsoft is unable to sponsor a work visa for this role due to the nature of the role’s job duties.

Additional or preferred qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
• 4+ years experience working in a customer-facing role (e.g., internal and/or external).
• 4+ years experience working on technical projects.
• Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications).

• Up-to-date product knowledge in:

  • Dynamics 365 Sales

  • Dynamics 365 Customer Service

  • Dynamics365Customer Insights – Journeys

  • Dynamics 365 Field Service

Dynamics CRM On-Premises

• Enterprise-level administration and development experience, including:
  • CRM infrastructure installation and configuration
  • Deployment configuration
  • Customization (Data model, forms, views, JavaScript, C# .NET, plugins, workflows)
  • CRM integration and Cloud Migration
• Experience with CRM 2015+ build versions and upgrades.
• Architectural experience for Dynamics CRM On-Premises. Strong understanding of application performance tuning, including SQL, IIS, networking, and client-side troubleshooting.
• Experience conducting environment health assessments.

Microsoft will accept applications for the role until September 30, 2025.

Business Impact

• Operates with operational excellence across all sales stages and tools (e.g., pipeline updates, time tracking) with minimal guidance.
• Collaborates across Microsoft and customer/partner teams to deliver strategic outcomes and enhance satisfaction.
• Manages business and technical risks by applying governance principles and adapting methodologies.
• Ensures compliance with industry and Microsoft standards.
• Prioritizes competing demands and aligns work with customer impact and business goals.

Solution Deployment & Value Realization

• Identifies and mitigates blockers using appropriate tools and processes.
• Applies business, technical, and industry knowledge to architecture and support projects.
• Uncovers new opportunities for consumption, usage, and unified expansion—especially Enhanced Solutions—based on customer value and Microsoft’s platform strengths.
• Advocates for alternative architectures and solutions to shape customer requirements.
• Gathers customer insights and maps solutions to business outcomes.
• Captures opportunities using Microsoft’s Customer Engagement Model.

Delivery & Operational Readiness

• Delivers solutions aligned with Microsoft methodologies (e.g., VBDs, training, technical validation).
• Supports long-term adoption through change management practices.
• Guides customers toward secure, resilient, AI-enabled, and optimized solutions.
• Provides feedback to the Unified Delivery Team to refine deliverables.

Customer Centricity

• Focuses on seamless and connected customer experiences.
• Understands customer goals and defines conditions for success.
• Addresses dissatisfaction and contributes to strategies for improved experience and transformation.
• Translates customer problems into industry-aligned solutions with clear ROI.
• Supports adoption of cross-solution area strategies.
• Builds relationships with technical and business decision makers.
• Bridges understanding of security, compliance, and risk requirements.
• Acts as the voice of the customer, sharing insights with Engineering and Product teams.
• Identifies patterns across industries and contributes strategic insights.

Partner Specialization

• Identifies solution area-specific market opportunities and initiates actions.
• Guides partners in developing offerings and supports initial implementations.
• Delivers technical enablement and clarifies opportunities through pre-sales support.
• Drives growth by unblocking technical barriers in customer deals.

Technical Leadership

• Uses market insights to support upskilling and accreditation efforts.
• Demonstrates technical readiness and influences team development.
• Mentors peers and leads readiness activities.
• Contributes to virtual teams and internal communities with strategic input.
• Participates in external events to elevate Microsoft’s brand.
• Identifies gaps and contributes to scalable solutions and IP development.
• May help evolve Microsoft’s frameworks and methodologies.

Other

• Embody our and