NICE Business Analyst 

United States, Georgia, Atlanta 

381103892

How will you make an impact?

• Translate customer business requirements into technical designs and product configurations
• Work closely with customer Sales and Finance organizations to model Sales Compensation in the NICE SPM software solution
• Communicate and train others on NICE solutions – overall business value and process, as well as detailed features and functionality
• Implement customer requirements using the NICE SPM software solution
• Lead and develop test cases and test data to deliver high quality solution results, and support the customer and internal teams during all customer Acceptance Testing phase
• Contribute overall to the team’s continual improvement process by preparing System Development Life Cycle (SDLC) documents including deliverables checklist, business requirements, design diagram specifications, QA & UAT test plans, lessons learned
• Up to 25% travel will be required

Have you got what it takes?

• Sales Compensation experience and a basic understanding of accounting principles
• Ability to conceptualize Incentive plan designs and make system recommendations for execution including the modeling and testing of plan design
• Prior experience with an ICM packaged solution such as SAP (Callidus), Xactly or IBM(Varicent) or Excel, Access or home grown
• Detailed analytical proficiency with exceptional MS Excel or Access skills, ability to work with formulas, calculations, and data
• Project experience – working as part of a team
• Excellent communication skills and customer facing skills
• Excellent organizational technique, ability to set own task lists and time lines
• Ability and willingness to work under pressure in a highly dynamic environment
• Bachelor's degree in a technical field (or equivalent)
• Valuable skills: Nice to have technical skills: XML, SQL, HTML, ETL tool
• Experience implementing or using one of the following: Enterprise applications (e.g. Avaya, Workday, SAP); EAI tools (e.g. WebMethods, Salesforce); reporting/business intelligence tools (e.g. Business Objects, Microstrategy); or database applications
• Strong grasp of how data affects processing flexibility
• Desirable previous experience in hands-on system implementations and deployments.

Director, Professional Services, Product Services
Individual Contributor