Salesforce Senior Director Product Management - Scheduling & Optimization Services 

Israel, Tel Aviv District, Tel Aviv-Yafo 

380162298

Job Category

Job Details

• Define and implement a forward-looking product strategy and roadmap for Salesforce Field Service’s suite of Scheduling, Optimization and Dispatch Management capabilities

• Lead and inspire a team of Product Managers to define and deliver critical product investments across multiple releases, including crafting requirements with prioritized features and success metrics tied to customer value and business growth

• Drive close partnership with UX and Engineering to define, scope, prioritize, and deliver standout features that meet market needs.

• Ensure the team stays abreast of broader Field Service industry trends and moves by key competitors

• Champion customer perspectives, driving continuous customer engagement across the team and embedding their voice into the product development process to deliver high-impact solutions.

• Engage with key internal and external partners to deliver roadmap updates, get product feedback, and identify additional challenges and opportunities.

• Collaborate with marketing on product positioning, messaging, and go-to-market strategies to ensure market impact.

• Serve as a Salesforce ambassador externally, showcasing domain and product expertise across customer interactions, industry and corporate events.

Competencies

• Leadership: Demonstrated success in setting an exciting and compelling product vision and in leading – directly and/or by influence – cross-functional multidisciplinary teams to realize that vision

• Team Development: Experience in building and scaling a successful, highly engaged Product Management team

• Product Expert: Comprehensive understanding of the end-to-end product development lifecycle, including the ability to translate product requirements into actionable roadmaps and manage backlogs

• Entrepreneurial Mentality: Brings an analytical, data-driven and proactive approach to decision-making and problem-solving that enables scaling products to achieve significant revenue growth.

• Customer Champion: Consistent track record of building deep customer relationships and understand their needs, with a history of delivering data-driven products.

• Outstanding Communicator: Communication and presentation skills, including experience presenting to executive leadership, participating in the sales cycles and handling sensitive customer issues.

• Technical Depth: Able to hold your own in debates with technical architects and engineers, with deep familiarity with modern software development practices used to build and deploy web and mobile applications.

• AI Evangelist: Passion for and – ideally – experience with harnessing AI/ ML approaches to crafting groundbreaking solutions

Desired Skills and Experience:

• Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

• 10+ years minimum of Product Management or similar experience

• +3 years managing Product Managers

• Experience in Field Service and Customer Service domains a plus

Check out our which explains our various benefits, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more.

Open to Flex (1-3 days/week in the office), or Office-Based (4-5 days/week in the office).

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Posting Statement

does not accept unsolicited headhunter and agency resumes.