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Intuit Customer Success Manager- MailChimp - DACH region 
United Kingdom, England, London 
378794414

17.08.2024
Qualifications

  • Strong experience in a Customer Success / Account Management role managing a dedicated book of business

  • Fluent in both English and German is highly desirable

  • Business savvy with consultative, problem solving, and issue resolution skills
  • Well-organized, with a high attention to detail and ability to prioritize and time manage for successful execution.
  • Motivated self-starter who is hungry to learn and can provide strong examples of how they have achieved results while balancing demanding expectations
  • Strong negotiation skills, comfortable navigating financial conversations, and dealing with cancellations
  • It's easy for you to build and maintain relationships, manage expectations, and identify issues that require escalation.
  • Knowledge of Email Marketing or the aptitude to learn it quickly and independently is required.
  • Excellent phone, written, and verbal communication skills. Familiar with presenting strategy verbally in person, over the phone, and in email.
  • The ability to thrive in a fast-paced environment
  • Experience with SaaS & marketing automation software is a huge plus.
  • Some travel required (up to 15%)