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Intuit Customer Success Manager- MailChimp - DACH region United Kingdom, England, London 378794414
17.08.2024
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Qualifications
- Strong experience in a Customer Success / Account Management role managing a dedicated book of business
- Fluent in both English and German is highly desirable
- Business savvy with consultative, problem solving, and issue resolution skills
- Well-organized, with a high attention to detail and ability to prioritize and time manage for successful execution.
- Motivated self-starter who is hungry to learn and can provide strong examples of how they have achieved results while balancing demanding expectations
- Strong negotiation skills, comfortable navigating financial conversations, and dealing with cancellations
- It's easy for you to build and maintain relationships, manage expectations, and identify issues that require escalation.
- Knowledge of Email Marketing or the aptitude to learn it quickly and independently is required.
- Excellent phone, written, and verbal communication skills. Familiar with presenting strategy verbally in person, over the phone, and in email.
- The ability to thrive in a fast-paced environment
- Experience with SaaS & marketing automation software is a huge plus.
- Some travel required (up to 15%)
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