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As a Senior Risk Associate, you will:
Assist in the execution of compliance monitoring program activities to identify potential associate conduct concerns
Analyze certain data to identify associate misconduct and sales practice trends
Convey complex ideas and data analysis through written and verbal communication confidently to various operational and compliance stakeholders.
Support management in various conduct risk and sales culture practices including assisting with certain risk assessments for Senior Management
Help with the identification and resolution of operational issues impacting customers stemming from process breakdowns or other problems while developing permanent corrective actions
Identify control gaps and proactively identify opportunities for process improvement
Partner with Retail Banking and Premium Product groups to help document policies, processes, standards, and procedures to facilitate/demonstrate compliance with laws and regulations
Proactively identify control enhancements and drive requirement gathering
Work autonomously and consistently deliver results in an efficient and timely manner
Basic Qualifications:
At least 1 year of Process Management experience
At least 1 year of experience in Risk Management, Audit, Regulatory Compliance or Banking Operations
At least 2 years of experience in Retail Banking or Financial Services
At least 2 years of experience with GSuite and Microsoft Office
Preferred Qualifications:
Bachelor's Degree
2+ years of experience in Project or Process Management
2+ year of experience in Controls Testing or Risk Management
1+ year of experience in Change Management
1+ year of experience supporting, partnering and interacting with internal business clients
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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