Amazon Quality Assurance Manager Alexa Customer Journeys 

India, Telangana, Hyderabad 

376008788

Why This Role is a unique:
✦ Pioneer New Experiences: Lead quality for Alexa's most advanced features.
✦ Drive Innovation in QA: Develop new testing paradigms for evolving technologies (GenAI and LLM powered applications)✦ Shape the Future: Influence how users engage with voice technologyKey job responsibilities
As Quality Assurance Manager, you'll partner with Product, Engineering, and TPM teams to transform vision into reality. Working with cutting-edge AI features, you'll set technical direction for QA and drive automation excellence across teams.Key Responsibilities:
• Build and lead quality engineering teams across locations
• Design and implement comprehensive test strategies and frameworks
• Drive quality standards and continuous improvement initiatives
• Ensure robust test coverage and successful feature delivery
• Partner with Product and Engineering teams on requirements
• Foster strong relationships with quality partners
• Monitor and communicate quality metrics to stakeholdersA day in the life
• Building robust test infrastructure that empowers engineering teams
• Providing expert quality guidance and best practices consultation
• Ensuring timely defect resolution and continuous improvement of customer experiences

- 5+ years of quality assurance engineering experience
- 3+ years of quality assurance teams management experience
- Experience managing manual testers
- Experience managing automation testers
- Experience testing web technologies and back-end services
- Experience identifying and reviewing test plans, test cases and testing results with a strong QA background
- Experience preparing quality metrics and effectively engaging with stakeholders to set and drive quality goals

- Experience transforming QA programs from manual to automation
- Experience driving technological and process innovation
- Experience in automation testing
- Bachelor's degree in computer science, engineering, mathematics or equivalent