JPMorgan Lead Technical Program Manager - Payments Tech Operations Products 

United States, Florida, Tampa 

373462888

Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.

As a Lead Technical Program Manager in Payments Technology and Operations Products, you will be responsible for driving the successful delivery of complex technology projects and programs that align with the firm's business objectives. You will collaborate closely with cross-functional teams and diverse stakeholder groups to ensure seamless execution and delivery. We value strategic thinking, strong leadership abilities, and a deep understanding of technology trends. Your proven track record in managing large-scale technology projects and fostering cross-functional collaboration will be essential to your success in this role. With advanced communication and stakeholder management skills, you will cultivate productive working relationships and influence decision-making to achieve favorable outcomes.

Job responsibilities

• Collaborate with cross-functional teams to define program scope, objectives, and deliverables, ensuring alignment with overall business goals.
• Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions.
• Communicate project status, risks, and issues to stakeholders, providing regular updates and ensuring transparency, in simple and easy to consume manner, tailored to target audience.
• Provide regular status updates and reports to senior leadership, highlighting key achievements, challenges, and areas for improvement.
• Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum.
• Run budget process for programs – collect book of work demand and estimates, facilitate priority discussions, funding agreements, etc

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
• Experience with multi-year program execution and delivery while owning and managing multiple work streams concurrently.
• Excellent interpersonal skills, including written and verbal communication across all levels.
• Ability to partner, influence, and thrive in a global matrixed organization – embrace collaboration.
• Ability to be a self-starter and self-learner that thrives on solving challenges in complex environments.

Preferred qualifications, capabilities, and skills

• Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients
• Advanced experience in utilizing technical fluency, including knowledge of vendor products and managing vendor relations, to enable on-demand access to shared pools of applications and services
• Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment
• Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities