This is a hybrid role requires the successful candidate to reside in the greater Mississauga area and requires a minimum of 2 days per week on site.
Responsibilities:
Manage daily operational execution within the Business
Gather primary KPIs (Volume, Cycle time, FPY, duty spend, effective duty rate, Entered Value etc.)
Manage operational and tactical agent performance
Execute Business level SOWs with Business Indirect Sourcing team in accordance with Sourcing Policy and MSA framework with Customs Agents and third-party compliance providers
Pre-Entry / Live Shipment Support & Escalation Resolution
Identify Business contacts to gather technical information to support import HS classification process
Work with third-party compliance providers to gather technical information from Business Contacts and perform HS classification process
Manage escalations for non-response to HTS questions and data requirements
Cycle time & pre-entry escalation reduction projects
Gather customs data into the applicable business tools
Perform Broker Post Entry Reviews & publish results, file post entry amendments if applicable and execute improvements
Provide Export Operations support
Implement audit corrective action plans ‘
Required Qualifications:
Bachelor’s degree from an accredited university or college and 3 years of experience in customsprocesses and/or logistics
Ability to communicate (verbal, written) in English
Legal authorization to work in Canada is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
Desired Characteristics:
Experience in CBSA Canada Brokerage
Experience with tariff classification, free trade agreements, country of origin determination, trusted trader programs, bonded facilities, management of Customs brokers and 3rd party compliance providers, special Customs programs valuation, transfer pricing, recordkeeping requirements, auditing, procedure testing, trade management systems
Demonstrated ability to work effectively in a cross-functional, global team environment
Ability to energize, develop and build rapport at all levels within the organization
Proven ability to execute, multi-task, and deliver on commitments