JPMorgan Complex Fraud Specialist – Investigation genders 

Germany, Berlin, Berlin 

371698445

Job Description

• Investigate suspected fraud cases, analysing information to uncover patterns and risks.
• Identify fraud patterns, risks and raising awareness and escalating cases to the relevant teams.
• Demonstrate adept problem-solving in analysing intricate fraud cases, fostering teamwork, and sharing expertise within the team.
• Build and maintain strong customer relationships while safeguarding the bank's assets.
• Manage high-pressure situations with composure, making informed decisions to protect customer interests.
• Stay updated on the latest fraud trends, continuously enhancing knowledge through professional development.

Required qualifications, capabilities and skills:

• Previous experience working within Banking/Financial Service institution within a fraud related role.
• Experience in identifying fraud and related financial crime risks, and take the appropriate steps to mitigate risks.
• Essential qualifications include a probing mindset and exceptional problem-solving capabilities for effective fraud investigation.
• Championing process and product improvements for colleagues and customers.
• Growth mindset and a passion for learning and self-development.
• A commitment to unity and collective growth within the team.
• Excellent communication skills in Fluent in German and English.

Preferred qualifications, capabilities and skills:

• Knowledge of the German regulatory framework and best practice regarding fraud prevention.
• Familiarity with digital banking platforms, payment systems, and financial technologies and good understanding of fraud detection technologies and data analytics.