The Principal Quality Systems Specialist will provide Quality Systems support to the European Centre of Operations located in Kerkrade (Netherlands). This position will be onsite (hybrid work mode) and must be located at the ECO. The Quality Systems team is responsible for full quality system oversight and specific functional responsibilities (Management Controls, Training, Audits, Supplier, Document and Records Control, and NCEP/CAPA) for Boston Scientific.
Your responsibilities include:
- Implement, maintain, and improve the ECO Quality Management System.
- Responsible for working with Quality management, department personnel and other areas on process reviews and implementation of requirements in compliance programs.
- Ensures Annual Global Quality Systems Objectives and Metrics are understood and achieved in line with BSC Best Quality Strategy.
- Serves as CAPA Coordinator and plans and conducts scheduled CAPA Reviews to assess compliance with internal requirements.
- Serves as QMR Coordinator and plans and conducts scheduled Management Reviews to assess the suitability, adequacy and effectiveness of the Quality Management System.
- Provide functional support as an SME as applicable to internal & external functions for NCEP, CAPA, Management Controls, and Quality Planning subprocesses.
- Drive continuous improvements in the NCEP, CAPA, Management Controls and Quality Planning subprocesses.
- Serve as mentor for CAPA owners.
- Act as a coach/mentor to aid development of junior staff members.
- Pro-actively investigate, identify, and implement best in class Quality Systems practices and implement/manage improvement projects within the organization; (CAPA, VIP, QMP, StAR, Lean, 5S).
- Act as team/cross-functional team member/lead in supporting quality disciplines, decisions, and practices both internally & externally.
- Apply sound, systematic problem-solving methodologies in identifying, prioritizing, communicating, and resolving quality issues.
- Collaborate with cross-functional colleagues regarding the impacts of enhancements and process changes.
- Execute the testing and training development for future rollouts of business applications.
- Drive awareness and compliance with applicable standard operating procedures/ work instructions / standards and regulations to meet, comply and champion all quality and regulatory commitments of Boston Scientific.
- Is viewed as a leader in the areas of QSR and ISO/MDR standards within one’s own group, constantly promoting awareness of best industry practices making appropriate decisions using the Quality Systems Manager/ Site QA Director as the final arbitrator on critical quality decisions.
What we are looking for:
- 5+ Years relevant experience in the Medical Device, Pharma or Food environment.
- Green Belt certified (is a plus) with process management experience
- 5+ Years relevant experience with Quality Systems
- Familiar with quality tools and problem-solving techniques
- Team player with strong work ethic and positive mentality
- Computer literate
- Good social and communication skills
- Strong analytical skills, "self-starter" and eager to improve
- English language proficiency