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Microsoft Cloud Solution Architecture - Modern Work Czechia, Prague, Prague 368921006
10.12.2024
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Required Qualifications
- Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND extensive experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
- OR equivalent experience
- This role requires proficiency in written, reading, and conversational Czech or Slovak as you will be assigned to the Czech and Slovak Customer Market.
- Proven technical expertise (L300/L400) in M365 Modern Work technologies, with the ability to design, implement, and optimize complex solutions.
- In-depth knowledge of enterprise solutions in key industries such as Financial Services (FSI), Government, Healthcare, and Manufacturing. This includes understanding industry-specific challenges and how M365 solutions can address them.
- Strong skills in leading organizational adoption and change management engagements, including developing and executing change management strategies, stakeholder engagement, and communication plans.
- Demonstrated ability to build and maintain strong relationships with key customer stakeholders, acting as a trusted advisor and driving customer success.
- Ability to monitor and analyze usage data to identify trends, areas for improvement, and opportunities to increase user engagement.
Responsibilities
- Lead Technical Implementations : Design and implement M365 Modern Work solutions with specific focus on M365 Copilot, ensuring they meet customer requirements and business objectives.
- Drive User Adoption : Develop and execute strategies to increase end-user adoption of Modern Work workloads with focus on M365 Copilot, including training programs and workshops.
- Optimize Customer Environments : Continuously optimize customer environments to ensure they are leveraging the full capabilities of M365 Modern Work technology.
- Provide Technical Support : Troubleshoot and resolve technical issues related to M365 Modern Work deployments, ensuring a smooth user experience.
- Manage Change : Develop and implement change management strategies to support the adoption of M365 Modern Work workloads with focus on Copilot, including Train the Trainer approach, communication plans and stakeholder engagement.
- Build Relationships : Establish and maintain strong relationships with key customer stakeholders, acting as a trusted advisor.
- Monitor and Report : Track and report on M365 Modern work usage metrics, providing insights and recommendations to improve adoption and usage, with focus on M365 Copilot.
- Champion Programs : Establish and manage champion programs to drive peer-to-peer learning and support within the organization.
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