Capital One Sr Manager ECP Chief Staff 

United States, Virginia, Arlington 

367665991

Center 3 (19075), United States of America, McLean, Virginia Sr. Manager, ECP Chief of Staff

As a Sr Manager, Chief of Staff (CoS), you’ll join the Chief of Staff team within
Enterprise Consumer Product (ECP)

Responsibilities:

• Partner with senior product leaders on operational improvement efforts, acting as a thought partner to provide initial framing of proposals

• Lead special project autonomously through partnership with product leaders, cross-functional teams (tech, design and their CoS) and horizontal partners (product operations, recruiting, finance, Risk HR, etc)

• Align operations/routines, with strategy and ensure alignment to organizational goals

• Develop relationships across the organization to be able to act as an informed and helpful sounding board and thought partner

• Support associate engagement and contribute to events and culture efforts

• Facilitate operational rhythms, meeting management and administration

• Provide change management support to critical operational efforts

• Build and maintain effective, scalable processes to manage operational routines

• Work with the leadership team and communications team to plan and execute key messages to leaders, partners and associates

The successful candidate will:

• Demonstrate strong communications proficiency, including across teams and organizations, and have experience utilizing oral and written communication skills along with presentation skills.

• Have the ability to multitask with simultaneous projects and tasks, while demonstrating urgency, prioritization, and ownership to drive issues to completion.

• Possess excellent organizational skills and the ability to be goal/execution-oriented

• Be able to react seamlessly to change in priorities and delivery focus

• Be self-motivated

• Be capable of balancing strategy and tactical delivery

Basic Qualifications:

• Bachelor's Degree or Military Experience

• At least 5 years of experience in Chief of Staff, change management, or program management

Preferred Qualifications:

• Bachelor’s Degree in business, finance or organizational development

• Prior experience working closely with executives

• Prior Chief of Staff experience

• 6+ years of experience in Project, program or process management-Experience managing visible projects which require the ability to manage cross-functional team members, remove obstacles and influence appropriately

• 6+ years of experience in Communications planning and development, including department communications, leadership team meetings, presentations, memos and reports

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.