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Citi Group Data Centre Media Operator On-site 
United Kingdom, England, London 
36611756

13.08.2024


Responsibilities:

  • Perform media management activities within the UK Data Centre environment, adhering to all relevant Citi policies.
  • Responsible for the secure storage of all media/hard disk drives.
  • Maintain a full inventory of media/hard disk drives via the online Vertices database.
  • Perform regular reconciliations of physical media/hard disk drives.
  • Perform secure destruction of media/hard disk drives as per Global policy.
  • Manage the secure transfer of media between CITI locations.
  • Ensure all tape mount requests are performed within agreed timeframes.
  • Complete regular Risk & Control checks to ensure management oversight of key risks.
  • Maintain Records Management inventory.
  • Monitor ticket queues for Data Centre access & ETM transfer requests.
  • Track media related incident/problem tickets to a satisfactory conclusion (online tools used for incident/problem management: ResolveIT and ServiceNow).
  • Raise/approve ServiceNow CHG requests.
  • Provide audit deliverables upon request (both internal and external).
  • Collect and process hard disk drives from failed/decommissioned servers.
  • Utilize approved erasure software to wipe hard disk drives.
  • Review and suggest solutions for problems or gaps in procedures and documentation for EMEA Media Management team.


Qualifications:

  • Must demonstrate a pro-active approach to the role, and be able to work independently, but also collaborate with other team members where required.
  • Ensure work is done correctly and that there is an audit trail for all tasks undertaken.
  • Suggesting solutions to potential problems and acting to minimize the impact they may have on the project or unit.


This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

What we’ll provide you

By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

  • 27 days annual leave (plus bank holidays)
  • A discretional annual performance related bonus
  • Private Medical Care & Life Insurance
  • Employee Assistance Program
  • Pension Plan
  • Paid Parental Leave
  • Special discounts for employees, family, and friends
  • Access to an array of learning and development resources

Time Type:

Full time

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