Responsibilities:
- Perform media management activities within the UK Data Centre environment, adhering to all relevant Citi policies.
- Responsible for the secure storage of all media/hard disk drives.
- Maintain a full inventory of media/hard disk drives via the online Vertices database.
- Perform regular reconciliations of physical media/hard disk drives.
- Perform secure destruction of media/hard disk drives as per Global policy.
- Manage the secure transfer of media between CITI locations.
- Ensure all tape mount requests are performed within agreed timeframes.
- Complete regular Risk & Control checks to ensure management oversight of key risks.
- Maintain Records Management inventory.
- Monitor ticket queues for Data Centre access & ETM transfer requests.
- Track media related incident/problem tickets to a satisfactory conclusion (online tools used for incident/problem management: ResolveIT and ServiceNow).
- Raise/approve ServiceNow CHG requests.
- Provide audit deliverables upon request (both internal and external).
- Collect and process hard disk drives from failed/decommissioned servers.
- Utilize approved erasure software to wipe hard disk drives.
- Review and suggest solutions for problems or gaps in procedures and documentation for EMEA Media Management team.
Qualifications:
- Must demonstrate a pro-active approach to the role, and be able to work independently, but also collaborate with other team members where required.
- Ensure work is done correctly and that there is an audit trail for all tasks undertaken.
- Suggesting solutions to potential problems and acting to minimize the impact they may have on the project or unit.
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
What we’ll provide you
By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
- 27 days annual leave (plus bank holidays)
- A discretional annual performance related bonus
- Private Medical Care & Life Insurance
- Employee Assistance Program
- Pension Plan
- Paid Parental Leave
- Special discounts for employees, family, and friends
- Access to an array of learning and development resources
Time Type:
Full timeView the " " poster. View the .
View the .
View the