EY RC- IA CoE - CPR Senior Manager 

India, Karnataka, Bengaluru 

364212

There really is no average day in this role, since every client will have multi-faceted challenges and a distinct business environment. What it means is that you’ll have an opportunity to learn and adapt to our clients’ cultures and contribute towards developing unique solutions that are tailored to individual engagements. Whichever industry or client you’re working with, you’ll have plenty of opportunities to expand your business network and transform yourself into a truly global professional.

This is client-facing role in a rapidly growing practice, where you’ll build client relationships with key stakeholders, including management executives for some of the most globally recognized brands. It makes this the perfect place to gain a deeper understanding of complex businesses transactions, all the while recommending solutions to some of the most pressing business challenges and process inefficiencies. You'll also team with our performance improvement professionals in multidisciplinary engagements, helping major global clients transform and sustain business performance. The team is focused on leveraging emerging technologies like Robotics, AI, Advanced Analytics to enhance various Internal Audit and internal control solutions being provided to the client and actively work in building multiple tools and assets for efficient and effective client delivery. By plugging into our market-leading global network, you'll gain the experience you need to become an exceptional Risk Advisor

Your key responsibilities

Market, Leadership and Growth

• Executive-level skills in client relationship management and the ability to hold conversations with senior management executives;

• Partnering with onshore teams to understand client’s business & related industry issues / trends and conduct Internal audits and internal control engagements for global clients;

• Market Leadership;

• Participate in key business development efforts;

• Support the practice in building the Consumer Products & Retail (CPR) Sector (acrossOmnichannel customer experience optimization)within the Enterprise Risk Team;

• Support multiple innovation initiatives to enhance existing solutions leveraging emerging technologies like Robotics, AI, Advanced Analytics;

• Collaborating with colleagues across multiple service lines, sharing your knowledge and experience to guide business decisions;

• Monitoring industry news, tools and trends while suggesting potential risks, as well as opportunities to improve the way we work;

• Collaborating with global Sector leads/ teams across the regions to help grow the CPR Sector Accounts across solutions

• Collaborating with global Sector leads/ teams across the regions to help grow the CPR Sector Accounts across solutions

• Opportunity of active participation in CPR Sector pursuits to bring in/ display the sector skillset within the team/ solutions/ enablers to bring the differentiation to the pursuit; and

• Support in building strategy around growing EYs and GDS footprint in the CPR Sector space, increasing GDS integration on the accounts.

Quality delivery

• Independently manage client assignments with minimal supervision;
• Manage multiple assignments and related project teams;
• Meet quality guidelines within the established turnaround time (or allotted budget) for assigned requests;
• Constantly monitor project progress, manage risk and verify key stakeholders are kept informed about progress and expected outcomes;
• Demonstrate application and solution-based approach to problem solving while executing client engagements and documenting working papers;
• Anticipate and identify engagement related risks and escalate issues as appropriate on a timely basis; and
• Identify process gaps and accordingly provide recommendation in areas requiring improvement based on the client's business process and industry practice.

Operational Excellence

• Suggest ideas on improving engagement productivity and identify opportunities for improving client service; and
• Manage engagement budgets and ensure compliance with engagement plans and internal quality & risk management procedures.

Skills and attributes for success

• Exceptional command on spoken and written English;
• Globally mobile and flexible to travel to onsite locations;
• Highly analytical, organized and meticulous consulting skills;
• Strong academic history (degree in Business, Accounting, or similar work experience in similar industry, Big 4 preferred);
• Proficient in MS-Office Suite, data analysis & validation;
• Team player with strong interpersonal skills; and
• Ability to prioritize deliverables effectively in order to achieve optimum results.

To qualify for the role, you must have:

• More than 10 years of a “Big 4” or professional firm or professional industry experience in risk, internal audit, internal controls;
• Specialization in handling engagements in the CPR sector
• Should have experience of working on areas (but not limited to)E-commerce platform implementation and optimization, Retail analytics and business intelligence, Supply Chain Management, Warehouse and distribution center operations, Transportation and logistics optimization, Inventory Management, Marketing & Sales management, Product Lifecycle Management, Sourcing & Procurement, Pricing & Promotions, Discount and cashback strategies, Customer Relationship Management (CRM), Sustainability and ethical sourcing practices, Retail Operations, Consumer insights and analytics, Sales channel optimization (e.g., direct-to-consumer, brick-and-mortar), Omnichannel customer experience optimization;
• Strong academic history (degree in Business, Accounting, Engineering or similar);
• Strong multi-project management skills;
• Skilled at collaborating, motivating and guiding high performance teams;
• Cognitive problem-solving capabilities, quick decision making skills and ability to handle complex situations with a calm demeanor;
• Exceptional command on spoken and written English;
• Globally mobile and flexible to travel to onsite locations;
• Team player with strong interpersonal skills; and
• Ability to think differently and innovate.

Ideally, you’ll also have

• Responsible for the performance and appraisal of direct reports, including training and developing necessary skill sets to enable them to grow in their careers;
• Mentor and coach junior team members, enabling them to meet their performance goals and successfully grow their careers;
• Run sector focused upskilling programs to train the team on latest solutions/ technologies in the CPR Sector;
• Support in building new sector focused solutions in collaboration with the Global sector teams/ GDS sector leads to enhance the GDS Play in the CPR Sector; and
• Lead delivery of big sector accounts to ensure display of sector depth and knowledge to onshore, stabilizing the GDS play in the account.

What we look for

• A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment
• Opportunities to work with EY Risk -Internal Audit practices global with leading businesses across a range of industries

You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.