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Microsoft Program Manager 
United States, Washington 
363795143

31.12.2024

Required Qualifications:

  • Bachelor's Degree in Computer Science, Management Information Systems, Engineering, or related field AND 4+ years experience in Engineering, Operations, Project Management, or Programming
    • OR Master's Degree in Computer Science, Management Information Systems, Engineering, or related field AND 3+ years experience in Engineering, Operations, Project Management, or Programming
    • OR equivalent experience.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications

  • Bachelor's Degree in Computer Science, Management Information Systems, Engineering, or related field AND 8+ years experience in Engineering, Operations, Project Management, or Programming
    • OR Master's Degree in Computer Science, Management Information Systems, Engineering, or related field AND 6+ years experience in Engineering, Operations, Project Management, or Programming
    • OR equivalent experience.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

Responsibilities
  • Define and engineer process and tools for managing service parts business for one or more global regions, and one or more global parts providers
  • Define & drive to detailed program schedules, including senior-level program-level reviews to share scope, schedule, issues, and risks
  • Engineer, execute, and then refine process and tool models to improve operational efficiency and enable scale for service parts operations
  • Build working relationships across multiple disciplines and teams, driving influence across the organization
  • Drive continuous improvement of deployment processes, including assessment & improvement of program delivery capabilities, analysis & insights of business performance metrics, and manage voice-of-the-customer feedback loops
  • Implement measurement frameworks to enable data-driven decision making
  • Collaborate with Sourcing, Finance, Data Center Operations, Procurement, Contracts Management & the supply base, effectively building relationships with a wide range of influencers and cultivating strategic relationships globally
  • Define and monitor KPI reporting in support of rhythm of business governance model including understanding business insights and narrative generation
  • Other
    • Embody ourand