Truist Universal Banker PT/20HR - N Andrews Creole Speaking Preferred 

United States, Florida 

362256353

Regular or Temporary:

English (Required)

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• Manages the intake, planning, business readiness, and execution of assigned initiatives.
• Leads and influences cross functional teams to effectively deliver project objectives including a successful communication and training plan.
• Oversees and/or prepares and maintains necessary project materials and artifacts.
• Ensures project documentation has appropriate level of traceability, tracking all impacts to completion and knowledge delivery to impacted audiences.
• As appropriate, systematically review components of processes/programs to identify potential areas of improvement based on cost/benefit analysis, client impact and/or regulatory requirement.
• Identify and systematize best practices to reduce unneeded process variation and improve service quality and efficiency.
• Establishes and maintains relationships with all stakeholders ensuring coordination across cross-functional teams and obtains leadership support and buy-in of delivery plan
• Will serve as an individual contributor with ownership of multiple complex project portfolios and will have indirect leadership of junior level internal and external resources, directing their day-to-day project activities and reviewing their work including providing project-related performance reviews to their direct leader.
• May manage a team providing a cohesive, inclusive, team-oriented culture aligned with the Truist purpose, mission, and values

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree in a business-related field, or equivalent education and related training
• 10 years of experience in consulting, project management or process improvement related role.
• Advanced understanding of project management framework and demonstrated ability to implement large scale initiatives and ability to bring clarity to ambiguous assignments.
• Demonstrated superior understanding of business and technology organization, resources, priorities, needs and policies
• Advanced understanding of process improvement methodologies (e.g., Six Sigma)
• Experience with Waterfall and Agile project management methodologies
• Sound working knowledge of holistic banking/investment platforms, products, services, operations, finance and systems
• Strong organizational skills and attention to detail.
• Strong communication skills, both written and verbal, with ability to influence others and facilitate difficult conversations with leadership
• Demonstrated ability to analyze complex problems, devise solutions and make decisions under pressure.
• Ability and willingness to learn and adapt as the needs of the job change
• Demonstrated proficiency in computer applications, such as Microsoft Office software products
• Ability to travel as needed, occasionally overnight

Preferred Qualifications:

• Five years of experience in the financial services industry or consulting
• Project Management Professional (PMP) Certification
• Process Improvement Professional (e.g. Six Sigma certification)