Citi Group Director Risk Policy Senior Officer II Hybrid 

United States, Texas, Irving 

36163563

Responsibilities:

• Oversee the 1st line of defense (1LOD) credit operations functions executing against Retail Credit Risk (RCR) Policy relative to the risk disciplines of Consumer Credit Engagement across Credit Cycle (Credit Initiation, Existing Customer Management, Collections, and Recoveries, including Asset Sales).
• Establish best in class scalable firm-wide policies, standards, processes, metrics, MIS and technology platforms with the goal to improve Customer Experience, Risk Governance and Risk Controls across Customer Engagement processes.
• Manage large global, regional or single-country reviews throughout the Citi organization for US Personal Banking retail lending, reporting conclusions to senior management, seniors in line risk and business regulators. Conclusions relate to credit risk controls, portfolio risk status and trend, emerging risks, risk appetite, policies, staffing, and others pertaining to Credit Operations. Develop strategy and execute deep dive testing and loan-level reviews, including leading team of data experts and reviewers. Oversight goal is to challenge first line of defense processes and controls to identify risk exposures and non-compliance with Retail Credit Policy.
• Monitor and evaluate portfolios, strategies, and credit risks; assess the effectiveness of credit risk controls of assigned businesses. Engage and influence Credit Operations process design and execution across the disciplines with active engagement with Risk, Operations and Operational Risk Management teams across businesses and first and second line. Improve the efficiency of the Credit Operations processes by providing direction and suggestions to 1LOD in-Business Risk and Operations leadership while ensuring effectiveness and control elements are not sacrificed.
• Review and approve Corrective Action Plans (CAPS) for appropriateness, monitor and validate any CAPS put in place by USPB to address concerns resulting from oversight reviews and ongoing Business Monitoring. Propose pragmatic solutions to risk and controls problems
• Develop always-on competitive intelligence to identify best practices relative to strategies and tactics across the Consumer Credit Engagement continuum, leveraging industry consultants, financial releases, and other available data. Challenge 1LOD's strategic roadmaps relative to best-in-class capabilities.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
• Ensure that assessments of portfolios, credit risk processes, risk ratings and classifications, staffing models and others as related to oversight activities are consistent and properly reported to senior management
• Provide direction to working groups across all the Consumer Credit Engagement areas.
• Contribute to regular reviews with regulators and internal senior stakeholders (Board, Control Forums, Risk Committees) in area of specialization.
• Provide information and counsel to the head of Customer Credit Engagement and the Independent Risk Management senior leadership team on Consumer Credit Engagement areas.
• Improve the depth and breadth of senior Collections management bench strength by identifying, developing and recruiting senior credit risk managers.

Qualifications:

• 15+ years financial services experience including detailed credit experience. Experience in underwriting and collections in multiple consumer / retail asset classes preferred.
• Fully conversant in credit policy matters with strong quantitative analytical skills.
• Skilled at analyzing root causes of problems and anticipating “horizon” issues
• Ability to coordinate and manage large review teams

• Strategically minded with track record of execution excellence
• Hands-on orientation with the demonstrated ability to set up internal processes to communicate and resolve issues
• Demonstrated ability to establish relationships and partner effectively with peers and various groups
• Proven financial acumen, critical thinker with ability to provide an impartial, consultative and solutions-oriented approach
• Consistently detail-oriented, goal-oriented and able to work in a team
• Excellent communication skills required in order to influence a wide range of audiences. Senior executive presence. Ability to communicate complex issues in concise executive summaries and via presentations.
• Prior success working in a large, highly-matrixed and complex organization
• Technical knowledge, in-depth knowledge of Profit and Loss (P&L) and understanding of end to end business operating systems.

Education:

• Bachelor’s/University degree, Master’s degree preferred. Strong preference for degree in quantitative field such as engineering, finance, economics.

Anticipated Posting Close Date:

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