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Intuit Community Engagement Specialist United States, Arizona, Tucson 361541943
07.09.2024
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Qualifications
- Customer service experience
- Exceptional written and verbal communication skills, including spelling, grammar, and English composition
- Meticulous attention to detail and great reading comprehension
- Proven ability to articulate written responses precisely and accurately
- Strong problem solving, investigative, and critical thinking skills
- Typing proficiency and solid grasp of technological, computer based practices and software, such as operating systems and internet browsers
- Technical troubleshooting abilities and knowledge of Microsoft Office and Google Suite
- Ability to adapt quickly to ever-changing situations and proactively develop solutions
- Understanding of community principles and how to engage with a broad user base
- Strong online community, forum, membership group, or community experience in a personal or professional setting a plus
- Ability to multitask and decipher content from different media avenues (Instant Messenger, Email, FAQs) in order to communicate information to a third party
- Familiar with the nuances of online interactions
- Capable of demonstrating integrity to core team values with minimal supervision
- Tax-related expertise preferred but not required
- Established work ethic and capable of taking personal accountability for accuracy and high-quality outputs
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