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Monday Senior Customer Success Manager United States, New York, New York 361478904
04.05.2025
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In this role, you will leverage technical expertise and business insight to translate data into strategic recommendations for various stakeholders. Your work will ensure that analytics drive informed decision-making, directly supporting the organization’s key objectives and growth.
About The Role
In this role, you will leverage technical expertise and business insight to translate data into strategic recommendations for various stakeholders. Your work will ensure that analytics drive informed decision-making, directly supporting the organization’s key objectives and growth.
- Identify improvement areas through data analysis, aligned with the company’s strategic vision and goals.
- Develop and maintain dashboards and reports within BI tools to monitor business health and operational effectiveness.
- Define and track key business metrics, proxies, and performance targets.
- Collaborate closely with cross-departmental stakeholders to uncover trends and identify business opportunities from a holistic, company-wide perspective.
- Support ongoing business requirements by delivering data-driven insights and solutions
Your Experience & Skills
- 4+ years of experience as a Data Analyst/ Business Analyst / Revenue Analyst in a SaaS company, with experience working closely with GTM teams
- High proficiency level of SQL - a MUST
- Experience querying DWH (Snowflake, PostgreSQL, MySQL) - a MUST
- Experience in data modeling with BI and Analytics tools - a MUST
- Excellent communication skills in English - a MUST
- Experience with data visualization tools (e.g., Tableau, Looker, Power BI)
- B.A. / B.Sc. in Industrial Engineering, Math, Statistics, Computer Science, or an equivalent background
- Experience in creating methods for monitoring the business and working with statistical models - an advantage
- Curious, proactive, ambitious, loves solving complex problems and excited to help others and share the success, team player
- Ability to tell the story and present the results clearly and interestingly
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