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Citi Group Vice President - Enterprise Workforce Management 
India, Tamil Nadu, Chennai 
36075351

22.11.2024

Responsibilities include the below, but not limited to:

  • Drive the implementation, execution, measurement, and monitoring of enterprise-wide demand & capacity planning and skills assessment and own the gap remediation.
  • Create and maintain effective controls in relation to data sources, data quality and validation.
  • Own processes that ensure workforce planning framework related to monitoring and process are effectively applied, with checkpoints throughout the process to mitigate risks and inaccuracies and their potential downstream impacts.
  • Lead projects, generate new ideas and conceptual frameworks to help solve problems in relation to the methodology and the process to deliver the Demand & Capacity Planning methodology across the organization.
  • Partner with internal deployment teams, key business stakeholders, HR Advisors and Learning & Development on implementing the annual skills assessment framework to assess gaps and progress made in closing skill gaps.
  • Partner with internal stakeholders, business and function leaders to monitor the reasonableness, sufficiency and effectiveness of action plans to remediate identified gaps.
  • Design a monitoring framework and own the governance and monitoring of the action plans.
  • Participate and deliver regulatory responses required for regulatory closure process, including preparing materials and managing artifacts to meet all relevant deliverables and Internal Audit requirement.
  • Contribute to reporting and insights around status, gaps, remediation actions progress to management committees, board and regulators.
  • Partner with Businesses and Functions, Finance, and Enterprise Workforce Management teams to develop impactful reporting and insights to deliver on growing internal and external requirements.

Qualifications & Experience

  • 10+ years’ experience in driving enterprise transformation/ regulatory projects/ process re-engineering/ strategic workforce planning/ with management reporting and data analysis skills
  • Good understanding of key principles involved in strategic workforce planning or background in financial planning, and business operations.
  • Ability to understand, marshal and interpret a wide range of information, ideas, and concepts, draw conclusions, and make recommendations.
  • Demonstrated experience of presenting complex ideas, data and analysis in a visually accessible way, ability to draft presentations and documentations to communicate key conclusions and complex issues to senior stakeholders.
  • Experience in driving Transformation and Change management in a large, regulated organization.
  • Ability to analyze data and prepare executive level reports and insights.
  • Hands on experience in executing and managing procedures and policies.
  • Experience in creating, tracking, and managing metrics.
  • Comfortable to work with ambiguity and managing high-paced environment with changing priorities.
  • Intellectually strong with a growth mindset, with a proactive can-do attitude to delivery and “get things done” in a tight deadline.
  • Strong analytical skills with good attention to accuracy and details, while keeping focus on the big picture; able to connect the dots across multiple pieces of work.
  • Ability to deliver results and on-time delivery of work.
  • Exceptional written and verbal communication.
  • Exceptional interpersonal and relationship management skills demonstrating cross-cultural understanding and knowledge across multiple geographic locations.
Human ResourcesTalent, Development, Learning & Diversity


Time Type:

Full time

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