Netflix Workplace Experience Coordinator 

France, Ile-de-France 

360466333

This role reports directly to the Workplace Manager.

Responsibilities include:

• Ensure an exceptional experience for all stakeholders, including staff, visiting employees, new hires, guests, and interview candidates.

• Promote a high level of satisfaction among staff by promptly responding to their service requirements. Ensure the same level of service from team members and Workplace vendors.

• Work collaboratively with cross-functional partners and immediate team members to support the delivery of service excellence, continuously evaluating existing processes to identify areas of improvement to move Netflix forward.

• Work collaboratively with vendors to ensure high levels of service, maintaining solid communication and good working relationships.

• Assist Front of House vendor with Reception and Corporate logistics duties. Provide Reception cover during breaks, presenting a professional and welcoming first contact to all visitors.

• Support the F&B together with the Workplace Manager to ensure a high level of service and quality with on-site catering services.

• Assist with planning, coordination and set up for any events within the office - working with partners, vendors and stakeholders to ensure smooth and successful execution.

• Working across various contact streams to assign, monitor and complete employee requests in a timely and efficient manner.

• Assist the Workplace Manager with staff engagement and Workplace communications, including but not limited to management of Workplace ELP content and monthly newsletters.

• Manage office supplies, from design conception to stock control. To include but not limited to, stationery, toiletries, first aid supplies, swag, front of house supplies.

• Work with external vendors and Workplace Operations coordinator to actively improve and promote our sustainability performance.

• Work collaboratively with Workplace Operations coordinator to Onboard and welcome new employees into their new workplace.

• Work with Workplace Operations coordinator to ensure that Health and Safety within the workplace is always observed.

• Support Workplace Management and Operations teams on an ad-hoc basis as well as other EMEA Workplace teams.

Requirements:

• Experience in a similar position for a minimum of 3 years is needed to be successful in this role

• A team player with an approachable and social disposition, with ability to maintain successful relationships with all internal and external stakeholders

• Customer service driven, with the ability to demonstrate innovation and initiative

• Self motivated and proactive, with confidence in knowing when to make a decision, and when to seek further clarification

• Details driven with excellent verbal and written communication skills

• Fluent in English and French (written and spoken)

• Demonstrable problem solving skills, with the ability to exercise excellent judgment in reaction to the current needs of the workplace

• Accustomed to multitasking in a fast-paced creative environment, with strong attention to detail and excellent organization skills

• Flexible attitude and willingness to sometimes work outside of the usual office hours

• Knowledge and proficiency with Gmail, Google Docs, etc.

• Demonstrate a clear understanding of and embrace the